Dental Administrator/Receptionist

Are you a detail-oriented dental receptionist/administrator looking to plant roots in a modern, community-focused environment? We are a specialized recruitment agency representing a premier dental office located in the vibrant Cambie Marine Gateway area of Vancouver. Our client is a sleek, patient-centric practice known for its collaborative atmosphere and commitment to high-standard care. They are currently seeking a dedicated dental professional to join their tight-knit team on a permanent, long-term basis.

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The Role & Environment

This isn't just a desk job; it’s the heartbeat of the clinic. You will be working alongside a Lead Administrator/Manager in a streamlined environment. The culture is built on mutual respect, clinical excellence, and a shared passion for the Vancouver community.

Key Responsibilities:

• Manage all aspects of the front desk with a focus on patient flow and experience.
• Utilize Tracker software to manage scheduling, billing, and patient records.
• Collaborate closely with the Office Manager to ensure daily operations run seamlessly.
• Provide top-tier customer service as the first point of contact for the practice.

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Schedule & Hours

This position offers a consistent, set schedule allowing for a great work-life balance with Sundays and Mondays off.

• Tuesday: 9:00 AM – 5:00 PM
• Wednesday: 11:00 AM – 7:00 PM
• Thursday: 9:00 AM – 5:00 PM
• Friday: 8:00 AM – 3:00 PM
• Saturday: 8:30 AM – 3:00 PM

Total Weekly Hours: This position consists of an average 32.5 hours per week (calculated with a 1-hour unpaid break included for the 8-hour shifts).

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Compensation & Benefits

Rate of Pay: $28.00 – $35.00 per hour

• $28.00 - $30.00: Ideal for candidates with 1–2 years of experience who are proficient in basic reception duties and Tracker.
• $31.00 - $35.00: Reserved for highly experienced candidates who demonstrate mastery of Tracker, extensive knowledge of insurance billing/coding, and the ability to operate independently.

Benefits Note: While no specific health or dental packages are listed currently, potential medical and dental benefits will be discussed in detail during the in-person interview stage.

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Requirements (Must-Haves)

We are looking for a candidate who is ready to hit the ground running. To be successful, you must possess:

• Certification: A valid Dental Reception Certificate is mandatory.
• Software: Proven experience using Tracker dental software.
• Experience: Minimum 1+ years of dental administration experience.
• Skills: Exceptional multitasking abilities, a team-first mentality, and a warm, professional customer service approach.

Ready to join a team that feels like family? Apply today with your updated resume and expect a text message from our hiring team.