Administrative Assistant/Receptionist

We are seeking a professional and organized Administrative Assistant/Receptionist to join our team at Advanced Health & Wellness. This role is vital in ensuring smooth office operations, providing excellent customer service, and supporting administrative functions. The ideal candidate will have strong clerical skills, experience with JaneApp, and a friendly demeanor to serve as the first point of contact for visitors and callers. This position offers an opportunity to work in a dynamic environment where attention to detail and multitasking are essential.

Responsibilities
Greet patients in a courteous and professional manner at the front desk
Manage multi-line phone systems, screen calls, and direct inquiries appropriately
Handle filing, document management, and maintain organized records
Assist with scheduling appointments and maintaining the Chiropractor and RMT's schedules
Support bookkeeping activities including basic invoicing and record keeping
Proofread correspondence and documents for accuracy and clarity
Support administrative tasks such as copying, scanning, and mailing documents
Maintain a clean and organized reception area to promote a professional environment
Skills
Greeting patients and providing exceptional customer service
Answering phones and responding to emails
Scheduling and managing appointments
Processing payments and maintaining accurate records
Submitting and managing direct billing claims to insurance providers
Assisting patients with insurance-related inquiries
Assisting practitioners with administrative tasks
Maintaining a clean, organized, and professional reception area
Managing patient files and confidential information
General office administration duties as required
Strong computer skills with the ability to learn new software quickly
Excellent organizational skills with keen attention to detail
Knowledge of medical or dental office procedures is a plus but not required
What We Offer:
Supportive and positive team environment
Opportunity to work in a growing health and wellness clinic
If you are passionate about providing exceptional client care and thrive in a fast-paced, patient-focused environment, we would love to hear from you.

Pay: $20.00-$21.00 per hour
Benefits:
On-site parking
Application question(s):
How many years of experience do you have working in a reception or administrative role?

When would you be available to start if selected for the position?

Work Location: In person