Administrative Assistant/Receptionist for High-End Cosmetic Clinic / MedSpa

The Luxe Room is seeking a warm, organized, and detail-oriented Front Desk Administrative / Receptionist to join our team. This exciting role will support both our brand new clinics at our RiNo location - The Luxe Room & The Lads Room.

This is an exciting opportunity to work in a growing luxury, patient-centered & provider-owned medical aesthetics environment that values natural results, advanced techniques, and a collaborative, supportive team culture.

About The Luxe Room
The Luxe Room is a multi-location medical aesthetics clinic with a strong reputation for innovation, integrity, and outstanding results. We offer a curated range of injectable and skin services performed by experienced providers and are committed to maintaining a workplace that is as supportive and elevated as the experience we provide our patients.

What We Offer Our Team
Competitive hourly pay with opportunities for performance-based bonuses
Paid time off, sick pay, and select public holiday paid days off (for eligible team members)
Health, dental, vision, and life insurance for full-time staff
401(k) with 6% company match
Generous staff treatment and product discounts
Paid training and ongoing professional development
A beautiful, professionally designed clinic environment
Schedule & Compensation
Status: Full-time
Shifts: Primarily 7.5–8 hours (8:30 AM – 5:00 or 6:00 PM)
Average of 1-2 late evening shift (until 7 PM) per week
Saturday shifts weekly (4–6 hours each)
Occasional participation in local marketing events or mission-driven company projects
Role Responsibilities
Greet and check in patients with professionalism and warmth
Manage check-out, payments, and patient paperwork
Answer phones, respond to emails/texts, and book appointments using our EMR system
Proactively optimize the daily schedule to maintain smooth clinic flow
Maintain a clean and inviting reception area and complete opening/closing duties
Develop a solid understanding of treatments and products (training provided) to educate patients and support sales when appropriate
Assist with light administrative projects and local marketing events as needed
Qualifications
High school diploma or equivalent (required)
Minimum 1 year of front-desk, customer service, or administrative experience
Strong verbal and written communication skills
Comfortable learning booking software and multitasking in a fast-paced environment
Preferred but not required
Previous experience in a high-end medical spa, cosmetic clinic, or luxury hospitality setting
Ability to start soon
The Right Candidate Will Be
Friendly, polished, and customer-care focused
Highly reliable and punctual
Naturally collaborative and a true team player
Resourceful and proactive—anticipating the needs of patients and clinic operations
Calm and professional under pressure, with keen attention to detail
How to Apply
Please submit both a resume and a non-generic cover letter. Applications without a cover letter will not be considered.

Pay: $20.00 - $24.00 per hour
Benefits:
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Vision insurance
Work Location: In person