Administrative Assistant | Receptionist
Puget Sound Home Health and Hospice
About the Practice
Job Description
Administrative Support | Referral Intake | Medical Records | Receptionist
Puget Sound Home Health & Hospice is seeking a professional, organized, and customer-focused Front Desk Administrative Assistant to support our Tumwater, WA office operations and serve as the first point of contact for patients, families, referral sources, and visitors.
Schedule
Full-Time, On-site
Monday-Friday, 8 am-5 pm
Why Work With Puget Sound Home Health & Hospice
Make a meaningful difference in the lives of patients and families
Work alongside a supportive team of clinicians and office professionals
Positive, collaborative work environment
Accessible leadership and growth opportunities
Compensation & Benefits
$24-$30 per hour, depending on experience
Take Care of You
Medical, dental & vision + free telehealth
Paid holidays, sick time & vacation
Flexible scheduling to fit your life
Employee Assistance Program & Emergency Fund
Plan for the Future
401(k) with company match
Company-paid life & AD&D insurance
Health & Flexible Spending Accounts
Tuition reimbursement & growth opportunities
A Few Extras
Pet insurance
Mileage reimbursement
Employee referral program
Voluntary insurance options
Job Summary
The Front Desk Administrative Assistant supports the daily administrative functions of the agency while providing excellent customer service to patients, families, referral sources, and staff. This position assists with reception duties, patient intake coordination, medical records management, and general office support to help ensure smooth day-to-day operations.
Key Responsibilities
Answer and direct incoming phone calls
Greet and assist visitors, patients, and referral sources
Assist with patient intake and referral documentation
Maintain and organize medical records and patient files
Process physician orders and track required documentation
Provide general administrative and clerical support
Maintain confidentiality and HIPAA compliance
Required Qualifications
2+ years of medical office experience
Strong customer service and communication skills
Ability to manage multiple tasks and priorities
Experience with patient intake, referrals, or medical records preferred
Detail-oriented with strong organizational skills
Preferred Qualifications
Home Health or Hospice experience
Experience with HCHB
Knowledge of Medicare and Medicaid documentation requirements
The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com.
About Puget Sound Home Health and Hospice
Puget Sound Home Health and Hospice’s commitment to excellence extends beyond delivering world class health care. Our success is dependent upon our highly motivated, clinical professionals. Our leadership team is driven to provide exceptional service by cultivating a workforce that is dedicated to upholding our company’s mission of delivering care with compassion and integrity. We value innovation and creativity and love a healthy debate that challenges us to learn and grow. We are driven by our underlying values, CAPLICO. The team at Puget Sound Home Health and Hospice (PSHHH) is involved and cares about the communities in which we work. Each month PSHHH joins together to support a cause that is important to and supported by our employees