Administrative/Dental Receptionist

ADMINISTRATIVE ASSISTANTS
Reports directly to the Practice Administrator and is responsible for the smooth and efficient functioning of the business office, reception area and consultation areas. May include, but is not limited to, all of the following job descriptions or may be divided among several employees:
Scheduling Coordinator:
Answers phone, schedules appointments, keeps quick call list, collects money from patient, maintains appointment book, prepares daily schedules to post, checks messages in the morning and during the course of the day.

Recall Coordinator:
Monitors recall reminders, purge charts, maintain recall system, maintain office/reception area, follows up on pending treatment plans.

Recording Coordinator:
Greets patients, files and pulls records, confirms appointments, changes schedule as necessary, constructs new patient records, assist patient in completing information, codes charts, updates patient records, maintains rolodex, maintains patient referrals, sends digital pictures via email and attaches hard copy to charts.

Activities:
Assembles blank new patient charts
Assembles new patient folders
Maintains adequate supply of all forms and copies appropriately
Follows up on call back list/short call list
Copies insurance forms for parents
Sends recall cards and builds recall reports
Follows up on pending treatment plans
Schedules conscious sedation appointments
Follow up on pediatrician tracking list
Follow up on water analysis list
Generate fluoride letters and prescriptions from fluoride analysis
Mail out New Patient packets prior to first visit
Close out at the end of the day
Makes sure patient bathroom and lobby clean
Transfer of Care letters
End of Day reports
Schedule and coordinate in office General Anesthesia cases
Follow up letters to sedation patients
Follow up letters to other dentist
Professional correspondence (cards, letters, thank you’s, etc)
Job Type: Full-time
Pay: $18.00 - $24.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Experience:
Customer service: 1 year (Preferred)
Medical terminology: 1 year (Preferred)
Computer skills: 1 year (Preferred)
Work Location: In person