Administrative Front Desk Associate

Experienced Dental Front Desk Coordinator | St. Petersburg, Florida
Vision Dental Partners is a growing, doctor-led dental group expanding in the Tampa Bay area. We’re looking for an experienced Dental Front Desk Coordinator to join our established St. Petersburg practice.

This is not an entry-level position. We are looking for someone who already understands how a dental office works and can confidently support patients, manage the schedule, work through insurance and financial questions, and help keep the front office organized throughout the day.

The right person will be dependable, professional, comfortable in a busy dental environment, and someone who takes ownership rather than waiting to be told what to do next.

What Success Looks Like in This Role
You create a professional and welcoming experience for patients.

You help keep the schedule productive, organized, and full.

You communicate clearly with patients about appointments, treatment, insurance, and financial arrangements.

You follow up on outstanding items and don’t let things fall through the cracks.

You communicate well with the clinical team and practice leadership.

You stay calm, organized, and professional when the office gets busy.

You take ownership of your responsibilities and look for ways to help the practice succeed.

RESPONSIBILITIES
Patient Experience
Create a professional and welcoming experience for patients from the first phone call through checkout. Help patients understand appointments, treatment next steps, insurance questions, and financial options.

Scheduling & Office Flow
Manage appointments, schedule changes, patient communication, confirmations, and front-office priorities to help maintain a productive schedule and efficient patient flow.

Treatment & Financial Coordination
Assist patients with treatment plans, insurance questions, payment discussions, and financial arrangements in a clear and professional manner.

Insurance & Patient Accounts
Help verify insurance information, maintain accurate patient information, answer coverage questions, and assist with patient account and payment issues.

Communication & Follow-Up
Maintain accurate documentation and scheduling notes and follow through on patient calls, treatment needs, scheduling opportunities, and other front-office responsibilities.

Who We’re Looking For
Dental front office experience is required.

Dentrix experience is required.

Strong scheduling and patient communication skills.

Comfortable discussing treatment, insurance, and financial arrangements.

Organized and able to manage multiple priorities.

Dependable with strong attendance and follow-through.

Team-oriented and willing to take ownership.

Focused on providing an excellent patient experience.

Reliability is essential in this role.

Benefits
Health insurance with employer contribution
Vision insurance
Life insurance
Internal Employee Dental Plan
401(k) with employer match
Health Savings Account
Paid holidays
Paid time off
Professional development and growth opportunities
Practice Location:
3325 66th Street N
St. Petersburg, FL 33710
Job Type: Full-time
Pay: From $30.00 per hour
Benefits:
401(k) matching
Dental insurance
Employee discount
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance
Experience:
Dentrix: 2 years (Preferred)
Dental Office Front Desk: 3 years (Required)
Work Location: In person