Admissions Coordinator

Company Overview
Aloha House is a dedicated non-profit organization providing vital substance use and mental health services in our community. Through our partnership with local agencies, we empower adults, youth, and families to transform their lives and foster lasting recovery. Our passionate team is committed to helping individuals achieve healthier, happier lives.

Job Overview
We are seeking an energetic and detail-oriented Admissions Coordinator to join our team. In this pivotal role, you will manage the patient intake process, coordinate appointments, and ensure seamless communication between clients and our healthcare providers. Your enthusiasm and organizational skills will help create a welcoming environment for those seeking support while maintaining compliance with health regulations and confidentiality standards.

Duties
Greet and assist patients with the intake process, ensuring all necessary documentation is completed accurately
Schedule appointments and follow-up visits using patient management software and electronic health records (EHR) systems
Verify insurance information, explain coverage options, and support patients with health insurance inquiries
Maintain patient confidentiality in accordance with HIPAA regulations and organizational policies
Communicate effectively via phone and email to coordinate appointments, answer questions, and provide exceptional customer service
Requirements
Proven experience in a medical office or healthcare administrative role, preferably within mental health or substance use services
Strong proficiency in Microsoft Office Suite (Word, Excel, Outlook) for documentation and communication purposes
Knowledge of health regulation policies, including HIPAA compliance and medical confidentiality standards
Excellent customer service skills with the ability to communicate clearly via phone and client interactions
Ability to type efficiently while maintaining accuracy during high-volume periods
Join us in making a meaningful difference! This paid position offers an opportunity to be part of a compassionate team dedicated to community wellness. If you’re organized, proactive, and passionate about supporting others’ recovery journeys, we encourage you to apply.

Pay: $21.00 - $23.00 per hour
Benefits:
403(b)
403(b) matching
Dental insurance
Flexible spending account
Health insurance
Life insurance
Paid time off
Tuition reimbursement
Vision insurance
Work Location: In person