Ambulatory Surgical Center (ASC) Front Desk Coordinator

Ambulatory Surgical Center Front Desk Coordinator

Location: Millburn, NJ

Entity: Team MD

Reports To: ASC Manager

We are seeking a friendly and professional Front Desk Coordinator to join our team. The ideal candidate will be the first point of contact for patients and visitors, greeting them with a warm and welcoming attitude. This role involves answering phones, assisting with patient registration, and coordinating appointments and procedures. The successful candidate will have exceptional patient service skills, as they will represent the facility and create lasting first impressions. A strong understanding of healthcare practices, along with the ability to manage scheduling tasks efficiently and ensure smooth execution, is essential for success in this role.

Responsibilities:

Greets patients and visitors

Registers patients for admission

Serves as telephone operator for facility; routes incoming calls correctly and takes accurate messages when unable to contact caller to requested party

Receives and distributes all mail and special deliveries

Notifies appropriate nursing staff that patient is present after patient has completed paperwork

Keeps track of the patient's family, patient's driver, etc.

Ensures that pharmaceutical/equipment representatives have appropriate badges and do not interfere with patient care or confidentiality

Prints out all labels, forms, etc., for patient charts and assembles charts before appointment

Calls appropriate agencies for assistance in case of emergency

Processes medical records request

Scans, files and organizes patient charts

Scheduling patients for surgical procedures

Runs insurance verification as needed

Performs other miscellaneous office/clerical duties as needed

Responsible for incoming mail, various office supplies and office equipment

Qualifications:

Cooperative work attitude toward co-employees, management, patients, visitors, and physicians

Ability to promote favorable facility image with physicians, patients, insurance companies, and general public

Ability to make decisions and solve problems

Strong attention to detail

Punctual

Excellent organizational skills

Responsible

Spanish Bilingual preferred

Requirements:

High school diploma or GED certification

Training or courses in business office activities

Good typing skills

Good communication skills

Good computer skills

Strong ethical and moral character reference

Medical receptionist experience

ASC experience

Job Type:

Full-Time

Monday-Friday

Address: 37 E Willow St, Millburn, NJ 07041

Benefits:

401(k) matching

Medical, Dental & Vision

Paid Time Off

Sick Time

Paid Holidays

Background Check Requirement: Employment is contingent upon the successful completion of a background check, which may include verification of employment history, education, criminal records, and other relevant information as permitted by law