full-time 1 month ago
Appointment Coordinator
Anonymous Office
105 Sheringham Drive, Easley, SC 29642
Competitive Compensation
About the Practice
6 Team Members
Dentrix Software
Job Description
Appointment Coordinator
Cove Dental Care – Easley, SC
Cove Dental Care is a growing, prevention-focused dental practice built on relationships, clarity, and exceptional patient experience. We're looking for an Appointment Coordinator who thrives on being the first voice patients hear — turning phone calls into scheduled visits, keeping our schedule full and accurate, and making every patient's first impression of Cove a great one.
This role is ideal for someone who is organized, warm on the phone, energized by a busy front desk, and takes pride in a schedule that runs like clockwork.
What You'll Do
As our Appointment Coordinator, you'll own the patient journey from the first phone call to the moment they're seated — and make sure tomorrow's schedule is ready before tomorrow arrives.
Key Responsibilities
Answer inbound calls promptly and warmly, with the goal of scheduling every caller
Schedule new patients and gather complete intake information on the first call
Run our appointment confirmation system — automated reminders, confirmation calls, and same-day schedule adjustments
Fill last-minute openings from our ASAP, recall, and unscheduled treatment lists
Prepare tomorrow's schedule today: verify insurance, flag balances, confirm records and x-rays are in place
Manage emergency appointments so patients in pain are seen quickly
Apply our cancellation and no-show policies with professionalism and consistency
Greet and check in patients with a calm, hospitality-driven experience
Keep accurate notes and documentation in the practice management system
Collaborate closely with doctors, hygienists, and the front office team
What We're Looking For
Required
Dental front office experience — scheduling, reception, or patient coordination
Excellent phone presence and verbal communication
Highly organized with strong attention to detail and follow-through
Comfortable juggling calls, walk-ins, and schedule changes without losing warmth
Professional, friendly, and confident demeanor
Preferred (but not required)
Experience with Open Dental or similar practice management software
Experience with insurance verification and appointment confirmation systems
Background running recall, reactivation, or unscheduled treatment lists
Why Cove Dental Care
Relationship-based, patient-first culture
Supportive, team-driven environment (no corporate feel)
Leadership that values clarity, systems, and professional growth
Competitive pay based on experience
Full-time, stable position with long-term opportunity
Cove Dental Care – Easley, SC
Cove Dental Care is a growing, prevention-focused dental practice built on relationships, clarity, and exceptional patient experience. We're looking for an Appointment Coordinator who thrives on being the first voice patients hear — turning phone calls into scheduled visits, keeping our schedule full and accurate, and making every patient's first impression of Cove a great one.
This role is ideal for someone who is organized, warm on the phone, energized by a busy front desk, and takes pride in a schedule that runs like clockwork.
What You'll Do
As our Appointment Coordinator, you'll own the patient journey from the first phone call to the moment they're seated — and make sure tomorrow's schedule is ready before tomorrow arrives.
Key Responsibilities
Answer inbound calls promptly and warmly, with the goal of scheduling every caller
Schedule new patients and gather complete intake information on the first call
Run our appointment confirmation system — automated reminders, confirmation calls, and same-day schedule adjustments
Fill last-minute openings from our ASAP, recall, and unscheduled treatment lists
Prepare tomorrow's schedule today: verify insurance, flag balances, confirm records and x-rays are in place
Manage emergency appointments so patients in pain are seen quickly
Apply our cancellation and no-show policies with professionalism and consistency
Greet and check in patients with a calm, hospitality-driven experience
Keep accurate notes and documentation in the practice management system
Collaborate closely with doctors, hygienists, and the front office team
What We're Looking For
Required
Dental front office experience — scheduling, reception, or patient coordination
Excellent phone presence and verbal communication
Highly organized with strong attention to detail and follow-through
Comfortable juggling calls, walk-ins, and schedule changes without losing warmth
Professional, friendly, and confident demeanor
Preferred (but not required)
Experience with Open Dental or similar practice management software
Experience with insurance verification and appointment confirmation systems
Background running recall, reactivation, or unscheduled treatment lists
Why Cove Dental Care
Relationship-based, patient-first culture
Supportive, team-driven environment (no corporate feel)
Leadership that values clarity, systems, and professional growth
Competitive pay based on experience
Full-time, stable position with long-term opportunity
Position Closed
This job is no longer accepting applications.