full-time 7 days ago
APPOINTMENT COORDINATOR AT SPRINGS SMILES DENTAL SPA
Anonymous Office
Miami Springs, FL 33166
20 - 24/hr
About the Practice
6 Team Members
Dentrix Software
Job Description
Benefits:
Competitive salary
Dental insurance
Employee discounts
Free uniforms
Paid time off
Appointment Coordinator SPRINGS SMILES DENTAL SPA
Join a Team That Changes Lives Through Exceptional Patient Care
We are seeking a highly motivated, organized, and patient-focused Appointment Coordinator to become the face and voice of our growing dental practice.
As the first person our patients speak with and often the first person they meet when they arrive, you play a critical role in creating an exceptional patient experience. This position is ideal for someone who enjoys building relationships, staying organized, solving scheduling challenges, and helping patients feel welcomed and cared for.
Our team is committed to providing outstanding dental care while fostering a culture of continuous learning, teamwork, and mutual support. We are looking for someone who shares those values and wants to contribute to the success of both our patients and our practice.
What You'll Do
Patient Experience & Scheduling
Welcome patients with warmth, professionalism, and genuine care
Answer incoming calls and assist patients with scheduling needs
Coordinate doctor and hygiene schedules to maximize efficiency and patient satisfaction
Fill cancellations and openings using effective communication and scheduling strategies
Maintain a continuing care system that encourages patients to stay on track with their dental health
Confirm appointments and reinforce patient commitment to scheduled visits
Help patients understand and navigate appointment options while maintaining schedule integrity
Coordinate scheduling needs between clinical and administrative team members
Administrative Responsibilities
Maintain accurate patient records and scheduling information
Utilize practice management software to support daily operations
Prepare key scheduling and patient information for daily morning huddles
Monitor scheduling metrics, cancellations, no-shows, and continuing care compliance
Assist with collection of patient payments according to established financial arrangements
Support practice goals related to production, efficiency, and patient retention
Help with Insurance claim filing and processing
Marketing & Relationship Building
Build lasting relationships with patients through exceptional customer service
Share the practice philosophy and values with prospective patients
Encourage referrals and online reviews from satisfied patients
Participate in practice marketing and social media initiatives
Help create memorable experiences that strengthen patient loyalty
Teamwork & Growth
Participate actively in team meetings and training opportunities
Collaborate closely with clinical and administrative team members
Cross-train with financial coordination responsibilities when needed
Contribute ideas and solutions that support practice growth and patient satisfaction
Embrace a culture of continuous learning and professional development
What We Are Looking For
Required Skills & Qualifications
Exceptional verbal and interpersonal communication skills (Fully Bilingual English and Spanish)
Strong customer service and relationship-building abilities
Excellent organizational and time-management skills
Strong attention to detail
Ability to multitask in a fast-paced environment
Computer proficiency and ability to learn practice management software (Eagle-Soft, Dental Intelligence, Weave)
Positive attitude and team-oriented mindset
Self-directed and dependable work ethic
Preferred Experience – 1 year +
Dental front office experience
Dental scheduling experience
Experience with practice management software
Customer service or patient coordination experience
Knowledge of dental terminology and treatment processes
Success in This Role Looks Like
Patients consistently report exceptional service and communication
Schedules remain productive, balanced, and efficient
No-show and cancellation rates remain below established goals
Continuing care compliance exceeds 90%
Strong conversion of new patient inquiries into appointments
Positive collaboration with team members
Meaningful contributions to practice growth and patient retention
Why Join Our Team?
Dr. de la Camara and her team believe in creating an environment where team members are supported, valued, and encouraged to grow. We are committed to providing exceptional patient care while fostering a workplace built on trust, respect, accountability, and teamwork.
If you are passionate about helping people, thrive in an organized environment, and want to be part of a team dedicated to excellence, we'd love to hear from you.
Apply Today
Submit your resume with a cover letter and tell us why you'd be a great fit for our team. Please provide 3 employment references. We look forward to meeting you!
Competitive salary
Dental insurance
Employee discounts
Free uniforms
Paid time off
Appointment Coordinator SPRINGS SMILES DENTAL SPA
Join a Team That Changes Lives Through Exceptional Patient Care
We are seeking a highly motivated, organized, and patient-focused Appointment Coordinator to become the face and voice of our growing dental practice.
As the first person our patients speak with and often the first person they meet when they arrive, you play a critical role in creating an exceptional patient experience. This position is ideal for someone who enjoys building relationships, staying organized, solving scheduling challenges, and helping patients feel welcomed and cared for.
Our team is committed to providing outstanding dental care while fostering a culture of continuous learning, teamwork, and mutual support. We are looking for someone who shares those values and wants to contribute to the success of both our patients and our practice.
What You'll Do
Patient Experience & Scheduling
Welcome patients with warmth, professionalism, and genuine care
Answer incoming calls and assist patients with scheduling needs
Coordinate doctor and hygiene schedules to maximize efficiency and patient satisfaction
Fill cancellations and openings using effective communication and scheduling strategies
Maintain a continuing care system that encourages patients to stay on track with their dental health
Confirm appointments and reinforce patient commitment to scheduled visits
Help patients understand and navigate appointment options while maintaining schedule integrity
Coordinate scheduling needs between clinical and administrative team members
Administrative Responsibilities
Maintain accurate patient records and scheduling information
Utilize practice management software to support daily operations
Prepare key scheduling and patient information for daily morning huddles
Monitor scheduling metrics, cancellations, no-shows, and continuing care compliance
Assist with collection of patient payments according to established financial arrangements
Support practice goals related to production, efficiency, and patient retention
Help with Insurance claim filing and processing
Marketing & Relationship Building
Build lasting relationships with patients through exceptional customer service
Share the practice philosophy and values with prospective patients
Encourage referrals and online reviews from satisfied patients
Participate in practice marketing and social media initiatives
Help create memorable experiences that strengthen patient loyalty
Teamwork & Growth
Participate actively in team meetings and training opportunities
Collaborate closely with clinical and administrative team members
Cross-train with financial coordination responsibilities when needed
Contribute ideas and solutions that support practice growth and patient satisfaction
Embrace a culture of continuous learning and professional development
What We Are Looking For
Required Skills & Qualifications
Exceptional verbal and interpersonal communication skills (Fully Bilingual English and Spanish)
Strong customer service and relationship-building abilities
Excellent organizational and time-management skills
Strong attention to detail
Ability to multitask in a fast-paced environment
Computer proficiency and ability to learn practice management software (Eagle-Soft, Dental Intelligence, Weave)
Positive attitude and team-oriented mindset
Self-directed and dependable work ethic
Preferred Experience – 1 year +
Dental front office experience
Dental scheduling experience
Experience with practice management software
Customer service or patient coordination experience
Knowledge of dental terminology and treatment processes
Success in This Role Looks Like
Patients consistently report exceptional service and communication
Schedules remain productive, balanced, and efficient
No-show and cancellation rates remain below established goals
Continuing care compliance exceeds 90%
Strong conversion of new patient inquiries into appointments
Positive collaboration with team members
Meaningful contributions to practice growth and patient retention
Why Join Our Team?
Dr. de la Camara and her team believe in creating an environment where team members are supported, valued, and encouraged to grow. We are committed to providing exceptional patient care while fostering a workplace built on trust, respect, accountability, and teamwork.
If you are passionate about helping people, thrive in an organized environment, and want to be part of a team dedicated to excellence, we'd love to hear from you.
Apply Today
Submit your resume with a cover letter and tell us why you'd be a great fit for our team. Please provide 3 employment references. We look forward to meeting you!