Bed Board Controller, Emergency Dept Access Service

Req #: 0000255715

Category: Clerical / Administrative

Status: Full-Time

Shift: Night

Facility: Trinitas Regional Medical Center

Department: Emergency Dept Access Service

Pay Range: $21.72 - $27.00 per hour

Location:

225 Williamson Street, Elizabeth, NJ 07202

Job Title: Bed Board Controller

Location: WILLIAMSON STREET

Department Name: Emergency Dept Access Service

Req #: 0000255715

Status: Hourly

Shift: Night

Pay Range: $21.72 - $27.00 per hour

Pay Transparency:

The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey.

The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.

Job Overview:

Bed Board Controller position is responsible for managing bed assignments and ensuring proper patient placement. The candidate will work closely with all floors throughout the hospital to ensure patient flow. Candidate will be responsible to manage all bed assignments, admissions and registration including direct admissions, newborn baby registrations, dialysis patients and NPC Admissions. The employee will maintain accurate documentation and record all information.

Qualifications:

Required:

High School diploma or equivalent

2-3 years experience in a hospital patient registration setting;

1-3 years in a census management, assigning beds

Well-developed interpersonal skills with the ability to understand and communicate with persons of varying acuities

Must be able to work with the public and maintain poise under difficult situations

Knowledge of medical technology

Supervisory skills a plus

Good typing and computer skills

Preferred:

Bilingual Spanish preferred

Scheduling Requirements:

Shift- Night 7:00pm-8:00am

Monday- Friday with every other weekends/holidays

Full Time

Essential Functions:

Performs supervisory duties in the absence of the manager including the coordination of staffing for appropriate coverage

Orients/trains the staff and new hires in the absence of the trainer making sure policies are adhered to

Troubleshoots problems and urgent issues for the staff

Maintains daily work schedule for the department to ensure minimum staffing requirements for adequate coverage

Serves as a resource for the department in the Manager’s absence Communicates any PC/Printer problems and issues to the Systems Coordinator

Informs the Manager of any situations in which he/she has been involved

Assumes weekend on-call responsibilities on a rotating basis addressing staffing issues and/or any problems unresolved by the staff

Interviews/registers patients and/or customers assuring accuracy of information and verifying any previous encounters in the system.

Registers the patients into the computer to create an encounter with a patient account number and enter information onto a daily admission sheet for daily and monthly statistics

Makes copies of all insurance cards (front and back) upon registration and distributes them to assigned departments

Keeps abreast of Medical Assistance Programs in order to present, explain, and discuss such programs to determine patient eligibility qualifications

Evaluates, supports, and monitors patients in the application process for Federal/ State/ County financial assistance programs

Explains all forms to patients before obtaining necessary signatures (i.e. provides Advance Directive information for all Inpatient Services) and provides patients with Trinitas Hospital forms and booklets

Inputs/updates all Advance Directive information appropriately into the system, ensuring that all fields are answered and Advance Directive is channeled through all the proper areas

Maintains daily records to access financial resources to properly code/update accounts

Puts together patient charts and account folders for all scheduled procedures and admissions

Obtains all co-payments and deductibles not yet met and collects deposits as appropriate

Checks all previous on a daily basis for accuracy and, if necessary, makes corrections

Verifies benefits, obtains pre-certification, pre-authorization, referral and second opinions for all services where applicable

Coordinates/communicates with Central Scheduling when changes or additions to any schedules have to be made

Completes OB/GYN questionnaire and takes temperature on all patients according to hospital policy/procedures to determine appropriate unit assignment

Coordinates/communicates with Central Scheduling when changes or additions to any schedules have to be made

Escorts patients to their destination in the absence of a volunteer or transport

Adheres to the policy concerning Codes and actions and responds accordingly

Notifies the Director, Nursing Supervisor or Administrator on call of any VIP admissions, concerns, or conflicts that may arise during the shift

Notifies the Systems Coordinator of any computer issues so that he/she may properly channel any problems (documents information and follows procedure)

Provides all patients/customers with interpreters’ services when appropriate

Follows downtime procedures when the computer system is down or on standby and notifies the Systems Coordinator

Answers the telephone within three (3) rings and responds to requests in a timely manner; identifies self and the location the caller has reached always remembering to ask “How may I help you?”

Serving as a Census Manager: Receives reservation from physicians, Emergency Department, and physicians’ offices for admission to the hospital. Assigns hospital beds based on medical priority

Coordinates patient transfers based on request, availability, and/or appropriateness of assignments to managing hospital wide patient placement, and adhering to the guidelines of patients’ rights and ethical issues

Compares discharges from previous day with the discharge census report. Maintains accurate online inpatient census by completing ADT logs, collaborating and coordinating assignments with Patient Care Units to facilitate placements and ensure precise and maximum utilization of facility

Notifies physicians upon Direct, Urgent, and/or Elective admissions; assigns resident admissions.

Serving as LMRP Specialist: Enters Clinical data onto Care medic system to obtain medical necessity compliance

Explains Medicare medical necessity guidelines to both physicians’ patients

Calls physicians to obtain additional clinical information as needed in order to adhere to Medicare requirements. Obtains ABN’S from patients, as needed explaining Medicare guidelines and reimbursement to patients

Updates ADT System with additional diagnostic information. Confers with Finance Compliance Specialist and keeps abreast of Medicare regulations.

Serving as a Pre-Registration Representative: Pre-registers patients by obtaining and verifying all demographic and financial information.

Notifies patients of any pre-requisites required by the insurance plan or any change in scheduled date of service

Serving as a Receptionist: Greets, receives, and directs all customers to appropriate areas.

Answers phone Monitors patients’ wait time and communicates patients’ need

Benefits and Perks:

At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees’ physical, emotional, social, and financial health.

Paid Time Off (PTO)

Medical and Prescription Drug Insurance

Dental and Vision Insurance

Retirement Plans

Short & Long Term Disability

Life & Accidental Death Insurance

Tuition Reimbursement

Health Care/Dependent Care Flexible Spending Accounts

Wellness Programs

Voluntary Benefits (e.g., Pet Insurance)

Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!

Choosing RWJBarnabas Health!

RWJBarnabas Health is the premier health care destination providing patient-centered,

high-quality academic medicine in a compassionate and equitable manner, while delivering

a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.

RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey—whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.

RWJBarnabas Health is an Equal Opportunity Employer