Bilingual Dental Front Desk Coordinator

Overview
Must be bilingual in English and Spanish. Join our dynamic team as a Dental Front Desk Coordinator, where your energy and organizational skills will be the heartbeat of our dental practice. In this vital role, you’ll serve as the first point of contact for patients, ensuring a smooth and welcoming experience from appointment scheduling to check-out.

Duties
Schedule appointments accurately using dental office management software, Open Dental, and coordinate follow-up visits
Manage patient records
Handle phone communication with professionalism, providing clear information about services, appointment availability, and insurance inquiries
Assist with billing and collection processes, including understanding dental insurance coverage such as Medicaid
Ensure compliance with HIPAA regulations
Requirements
Strong customer service skills with the ability to communicate effectively via phone etiquette and maintain professional demeanor under pressure
Bilingual in English and Spanish
Ability to handle administrative tasks such as data entry, dental/medical records management, and appointment scheduling accurately
Bilingual abilities are a plus to serve diverse patient populations effectively
Demonstrated understanding of clinical confidentiality policies aligned with HIPAA standards; experience in hospital or healthcare environments is advantageous
Prior front desk or medical receptionist experience in a dental office is highly desirable, but not required
This role is perfect for motivated individuals eager to contribute to a caring dental team while sharpening their administrative skills. If you thrive in a lively environment where your organizational talents make a real difference—apply now!

Pay: $15.00 - $18.00 per hour
Benefits:
Employee discount
Paid time off
Work Location: In person