Bilingual Dental Front Desk

Date posted: 06/25/2026
Job description:
Job Overview
We are seeking a professional and organized experienced Bilingual Front Dental Desk Receptionist to join our dental practice. The ideal candidate will serve as the first point of contact for patients, managing front office operations with efficiency and compassion. This role requires strong administrative skills, familiarity with dental and medical terminology, and experience with electronic health record (EHR) systems. Bilingual abilities are a plus to effectively communicate with a diverse patient population. The Front Dental Desk Receptionist plays a vital role in ensuring smooth clinic operations, patient satisfaction, and accurate documentation.

Duties
Greet patients warmly and provide exceptional customer service upon arrival and departure
Schedule appointments using dental practice management software such as Eaglesoft or Dentrix
Verify insurance coverage, perform insurance verification, and handle billing inquiries
Manage multi-line phone systems, answer patient questions, and direct calls appropriately
Collect payments and perform medical billing, including CPT coding, ICD-10/ICD-9 coding, and documentation review
Maintain accurate patient records in EMR systems such as Epic, Meditech, Athenahealth, or eClinicalWorks
Ensure compliance with HIPAA regulations by safeguarding patient information and documentation
Assist with intake procedures, including new patient registration and data entry
Review care plans and update medical records accordingly
Perform clerical tasks such as filing, data entry (10 key typing), and managing office supplies
Support clinic operations through administrative support tasks like appointment reminders and follow-up calls
Qualifications
Prior experience in a dental or medical office setting is highly preferred, especially dental clinic experience or dental office experience
Proficiency with dental software such as Eaglesoft or Dentrix; familiarity with EMR/EHR systems like Epic, Meditech, Athenahealth, or eClinicalWorks is advantageous
Strong knowledge of dental terminology, medical terminology, CPT coding, ICD coding (ICD-10/ICD-9), and health information management
Experience with insurance verification processes and medical billing procedures including Medicare and other insurance plans
Excellent computer skills including Microsoft Office Suite (Word, Excel) and data entry accuracy (10 key typing)
Exceptional phone etiquette and customer service skills; ability to handle multi-line phone systems efficiently
Bilingual abilities are a plus to serve diverse patient populations effectively
Strong organizational skills with attention to detail in documentation review and record management
Knowledge of HIPAA compliance standards for confidentiality and privacy in healthcare settings
Previous front desk or administrative support experience in a healthcare environment is preferred
Requirements:
Minimum 1 year of dental front desk experience
Bilingual: English and Spanish (spoken)
Preferred Qualifications:
Experience with insurance verification and billing
Positive attitude and team-oriented mindset
Dentrix experience required
Must be available to work weekends
Strong communication and multitasking skills
Reliable, punctual, and detail-oriented
Join our team to provide outstanding patient care while working in a professional and supportive environment.

Work Location: In person