Bilingual Dental Receptionist
O2 Dental Group
About the Practice
Job Description
O2 Dental Group | Southern Pines, NC
Schedule: Monday–Thursday | 8:00 AM–4:00 PM
Position: Full-Time Dental Receptionist / Front Desk
Language: Bilingual English/Spanish strongly preferred
Join the O2 Dental Group Team!
Are you energetic, outgoing, organized, and passionate about helping people?
O2 Dental Group is looking for a Spanish-speaking Dental Receptionist to join our Southern Pines team!
Our team takes great pride in creating a positive, welcoming experience for every patient who walks through our doors. We're looking for someone who can be the friendly face of our front office while keeping things organized, efficient, and running smoothly.
If you have the right attitude, a strong work ethic, excellent customer-service skills, and enjoy being part of a fast-paced dental team, we'd love to hear from you!
Why You'll Love Working With Us
Monday–Thursday schedule | 8:00 AM–4:00 PM
Great benefits and vacation package
Supportive and passionate team
Supportive leadership
Positive, team-oriented culture
Opportunities for professional growth and advancement
Fast-paced environment where your contribution matters
What You'll Do
As a Dental Receptionist, you'll play an important role in creating an exceptional experience for our patients from the first phone call through check-out.
Your responsibilities will include:
Warmly greeting patients and providing an exceptional front-office experience
Communicating effectively with both English- and Spanish-speaking patients
Answering incoming calls, emails, and patient messages in a timely and professional manner
Scheduling, confirming, and managing patient appointments
Checking patients in and out
Collecting patient balances, coinsurance, copays, and deposits
Reviewing patient accounts and helping explain financial responsibilities
Assisting patients with financial options when appropriate
Maintaining accurate patient information and documentation
Understanding dental insurance benefits, waiting periods, frequencies, and limitations
Following up with patients regarding appointments, treatment needs, insurance information, prior approvals, and other necessary documentation
Communicating closely with doctors, dental assistants, hygienists, and the business team
Helping maintain a productive and organized patient schedule
Ensuring the accuracy and confidentiality of patient records
Providing WOW service to every patient, every time
What We're Looking For
Our ideal candidate is someone who loves working with people, communicates confidently, and knows how to stay positive and organized—even on a busy day.
Qualifications
Bilingual in English and Spanish strongly preferred
Dental front-office/reception experience preferred
At least 1 year of dental experience is preferred; however, we are willing to train the right bilingual candidate
Experience with dental practice-management software is a plus
Strong computer and typing skills
Comfortable using programs such as Google Workspace, Google Sheets, or Microsoft Excel
Understanding of dental insurance benefits, waiting periods, frequencies, and limitations
Comfortable discussing patient accounts and financial responsibilities
Strong basic math skills
Excellent verbal and written communication skills
Strong organizational and multitasking abilities
Ability to problem-solve and take initiative
Dependable, professional, and team-oriented
Friendly and outgoing personality is a must!
Comfortable working in a fast-paced dental environment
Someone who loves setting goals—and crushing them!
About O2 Dental Group
O2 Dental Group is committed to providing exceptional dental care while delivering an outstanding patient experience.
We believe great dentistry goes beyond clinical treatment. It starts with making patients feel welcomed, heard, respected, and cared for from the moment they contact our office.
Our Southern Pines team is looking for someone who shares that commitment and is ready to grow with us.
If you're bilingual in Spanish, love working with people, and are ready to bring great energy to an amazing dental team, we can't wait to meet you!
Apply today and come grow with O2 Dental Group!
Job Type: Full-time
Pay: From $19.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Tuition reimbursement
Vision insurance
Education:
High school or equivalent (Preferred)
Experience:
Dental: 2 years (Preferred)
Language:
Spanish (Required)
Work Location: In person
Requirements
• Computer operation
• Interpersonal skills
• Typing
• English
About O2 Dental Group
At O2 Dental Group, our mission is to provide world-class dental care and to serve patients of all ages and backgrounds. We offer extended hours and weekend appointments so patients never need to sacrifice work, school, or play. We treat patients with the highest level of respect in dignity and work hard to uphold a judgment-free environment in which all patients can feel comfortable asking questions and being a part of the care process. Each and every one of our locations is modern and state-of-the-art, built for efficient, comfortable, and personalized care. Our mission also extends to our skilled staff, as we are consistently building an enriching work environment designed to foster personal and professional growth. In doing this, we encourage our professionals to participate in continuing education courses, giving them the knowledge to be recognized as leaders and advocates for oral health in our communities.
Position Closed
This job is no longer accepting applications.