full-time 19 days ago
Bilingual Dental Receptionist (English & Spanish)
Anonymous Office
Waukesha, WI 53189
17 - 21/hr
About the Practice
6 Team Members
Dentrix Software
Job Description
Job Summary
We are seeking a dynamic and compassionate Bilingual Dental Receptionist fluent in both English and Spanish to join our vibrant dental team. In this pivotal role, you will be the welcoming face of our practice, providing exceptional patient service while managing administrative duties with precision. Your energetic approach will ensure smooth clinic operations, from scheduling appointments to handling patient inquiries and maintaining accurate records. If you thrive in a fast-paced environment and are passionate about delivering outstanding healthcare experiences, this opportunity is perfect for you!
Responsibilities
Greet patients warmly in both English and Spanish, creating a friendly and professional atmosphere
Schedule, reschedule, and confirm dental appointments using Dentrix Ascend
Collect and process patient payments
Manage patient records with strict adherence to HIPAA and clinical confidentiality policies
Verify insurance benefits
Answer multi-line phone systems with excellent phone etiquette, providing clear information and directing calls appropriately
Support clinical staff by preparing care plans documentation and assisting with intake procedures for new patients
Experience
Prior clinic or dental office experience is highly preferred, especially in a front desk or medical administrative support role
Strong knowledge of Dental insurance preferred but nor required
Bilingual fluency in English and Spanish is essential for effective communication with diverse patient populations
Excellent customer service skills with the ability to handle sensitive information discreetly while maintaining professionalism under pressure
Familiarity with dental terminology, clinical confidentiality policies
Computer literacy including Microsoft Office Suite (Word, Excel) along with typing skills (10 key) for efficient documentation review and data entry
Join us to make a meaningful impact by providing top-tier administrative support in a lively dental environment. Your dedication will help ensure our patients receive the highest quality care while enjoying a supportive team atmosphere.
Pay: $17.00 - $21.00 per hour
Expected hours: 35.0 – 40.0 per week
Benefits:
Dental insurance
Employee discount
Health insurance
Paid sick time
Paid time off
Vision insurance
Work Location: In person
We are seeking a dynamic and compassionate Bilingual Dental Receptionist fluent in both English and Spanish to join our vibrant dental team. In this pivotal role, you will be the welcoming face of our practice, providing exceptional patient service while managing administrative duties with precision. Your energetic approach will ensure smooth clinic operations, from scheduling appointments to handling patient inquiries and maintaining accurate records. If you thrive in a fast-paced environment and are passionate about delivering outstanding healthcare experiences, this opportunity is perfect for you!
Responsibilities
Greet patients warmly in both English and Spanish, creating a friendly and professional atmosphere
Schedule, reschedule, and confirm dental appointments using Dentrix Ascend
Collect and process patient payments
Manage patient records with strict adherence to HIPAA and clinical confidentiality policies
Verify insurance benefits
Answer multi-line phone systems with excellent phone etiquette, providing clear information and directing calls appropriately
Support clinical staff by preparing care plans documentation and assisting with intake procedures for new patients
Experience
Prior clinic or dental office experience is highly preferred, especially in a front desk or medical administrative support role
Strong knowledge of Dental insurance preferred but nor required
Bilingual fluency in English and Spanish is essential for effective communication with diverse patient populations
Excellent customer service skills with the ability to handle sensitive information discreetly while maintaining professionalism under pressure
Familiarity with dental terminology, clinical confidentiality policies
Computer literacy including Microsoft Office Suite (Word, Excel) along with typing skills (10 key) for efficient documentation review and data entry
Join us to make a meaningful impact by providing top-tier administrative support in a lively dental environment. Your dedication will help ensure our patients receive the highest quality care while enjoying a supportive team atmosphere.
Pay: $17.00 - $21.00 per hour
Expected hours: 35.0 – 40.0 per week
Benefits:
Dental insurance
Employee discount
Health insurance
Paid sick time
Paid time off
Vision insurance
Work Location: In person
Requirements
• Administrative experience
• Typing
• HIPAA
• Computer operation
• Multi-line phone systems
• Typing
• HIPAA
• Computer operation
• Multi-line phone systems