full-time 15 days ago
Bilingual (English/Spanish) Patient Care Coordinator / Front Desk Receptionist
Freedom Eye Care
4211 South Lamar Boulevard, Austin, TX 78704
From 25/hr
About the Practice
N/A Team Members
Software Software
Office Tour & Photos
Job Description
Bilingual (English/Spanish) Patient Care Coordinator / Front Desk Receptionist
Freedom Eye Care is seeking a friendly, professional, and dependable individual to join our team as a full-time Patient Care Coordinator / Front Desk Receptionist with a four-day workweek.
This position is ideal for someone who enjoys helping people, has strong communication skills, and can stay organized in a fast-paced healthcare environment. Previous optometry, medical, dental, or healthcare front office experience is preferred but not required. We are willing to train the right candidate.
Schedule:
Monday – Thursday
8:30 AM – 6:00 PM
Fridays, Saturdays, and Sundays off
Compensation & Benefits:
Starting pay: $25/hour
Paid Time Off (PTO)
Performance bonuses
Employee eyewear discounts
3-day weekend every week
Responsibilities:
Answer incoming phone calls
Schedule and confirm appointments
Check patients in and out
Respond to patient text messages and emails
Process incoming and outgoing faxes
Verify vision and medical insurance benefits
Request and review medical records
Maintain accurate patient information
Assist patients with questions regarding appointments, insurance, and office policies
Support daily front office operations
Provide exceptional customer service
Qualifications:
Fluent in both English and Spanish (required)
Strong verbal and written communication skills
Excellent customer service skills
Detail-oriented and organized
Reliable and punctual
Comfortable using computers and learning new software
Ability to multitask and work efficiently in a fast-paced environment
Previous healthcare, optometry, dental, or medical office experience preferred
Freedom Eye Care is a patient-focused optometry practice committed to providing excellent eye care and outstanding customer service. We are looking for someone who is professional, positive, and eager to be part of a team-oriented environment.
To apply, please submit your resume along with a brief introduction about yourself and your work experience.
Job Type: Full-time
Pay: From $25.00 per hour
Benefits:
Employee discount
Paid time off
Work Location: In person
Freedom Eye Care is seeking a friendly, professional, and dependable individual to join our team as a full-time Patient Care Coordinator / Front Desk Receptionist with a four-day workweek.
This position is ideal for someone who enjoys helping people, has strong communication skills, and can stay organized in a fast-paced healthcare environment. Previous optometry, medical, dental, or healthcare front office experience is preferred but not required. We are willing to train the right candidate.
Schedule:
Monday – Thursday
8:30 AM – 6:00 PM
Fridays, Saturdays, and Sundays off
Compensation & Benefits:
Starting pay: $25/hour
Paid Time Off (PTO)
Performance bonuses
Employee eyewear discounts
3-day weekend every week
Responsibilities:
Answer incoming phone calls
Schedule and confirm appointments
Check patients in and out
Respond to patient text messages and emails
Process incoming and outgoing faxes
Verify vision and medical insurance benefits
Request and review medical records
Maintain accurate patient information
Assist patients with questions regarding appointments, insurance, and office policies
Support daily front office operations
Provide exceptional customer service
Qualifications:
Fluent in both English and Spanish (required)
Strong verbal and written communication skills
Excellent customer service skills
Detail-oriented and organized
Reliable and punctual
Comfortable using computers and learning new software
Ability to multitask and work efficiently in a fast-paced environment
Previous healthcare, optometry, dental, or medical office experience preferred
Freedom Eye Care is a patient-focused optometry practice committed to providing excellent eye care and outstanding customer service. We are looking for someone who is professional, positive, and eager to be part of a team-oriented environment.
To apply, please submit your resume along with a brief introduction about yourself and your work experience.
Job Type: Full-time
Pay: From $25.00 per hour
Benefits:
Employee discount
Paid time off
Work Location: In person
Requirements
• English
• Teamwork
• Attention to detail
• Interpersonal skills
• Computer operation
• Teamwork
• Attention to detail
• Interpersonal skills
• Computer operation
About Freedom Eye Care
Freedom Eye Care in Austin, TX brings together efficiency, precision, and a truly caring approach to ensure every visit feels seamless and comfortable. The focus remains on personalized care, taking the time to listen and understand each patient's unique vision needs while providing top-tier eye care without long waits or a stressful atmosphere.