Bilingual Front Desk Receptionist – Cardiology Practice

Job Summary
We are seeking a professional, friendly, and detail-oriented bilingual (Spanish/English) Front Desk Receptionist to join our busy cardiology practice. As the first point of contact for our patients, this role is essential in creating a calm, compassionate, and well-organized patient experience. The ideal candidate communicates clearly in both languages, remains calm under pressure, and understands the importance of accuracy and discretion in specialty medical care.

Key Responsibilities
Greet and check in patients in a warm, professional, and reassuring manner
Communicate fluently in both English and Spanish with patients and families
Answer and manage a high volume of incoming calls with excellent phone etiquette
Schedule cardiology appointments efficiently (consults, testing, follow-ups, procedures) across multiple provider calendars
Assist Spanish-speaking patients with forms, instructions, and appointment coordination
Communicate clearly with clinical staff to ensure smooth patient flow and timely care
Verify demographic information and assist with basic patient intake needs
Maintain organized patient records and office documentation
Provide support to a diverse patient population with professionalism, patience, and empathy
Qualifications & Experience
Fluent in both Spanish and English (required)
Previous experience as a medical receptionist or front desk staff in a healthcare setting required
Experience in a specialty practice (cardiology, vascular, internal medicine) preferred
Strong organizational skills and attention to detail in a high-volume environment
Ability to multitask, prioritize, and remain calm in a busy clinical setting
Ability to work independently and collaboratively within a team
Experience with EMR systems such as eCW, Epic, or similar preferred
Proficiency with multi-line phone systems and standard computer applications
Why Join Our Team?

You’ll be part of a dedicated cardiology team focused on delivering exceptional, compassionate care. We value teamwork, professionalism, and clear communication — and we recognize how critical bilingual staff are to patient safety and experience.

If you are bilingual, organized, and passionate about helping patients feel supported from the first hello, we’d love to hear from you!

Job Type: Full-time
Pay: From $20.00 per hour
Benefits:
401(k)
401(k) matching
AD&D insurance
Bereavement leave
Dental insurance
Dependent health insurance coverage
Disability insurance
Flexible spending account
Free parking
Health insurance
Life insurance
Paid sick time
Paid time off
Paid training
Pet insurance
Retirement plan
Vision insurance
Experience:
Medical receptionist: 1 year (Required)
Language:
Spanish (Required)
Work Location: In person