full-time 1 day ago
Bilingual Front Desk Receptionist / Patient Coordinator (English / Spanish)
FRESA SMILES
11218 Airline Drive, Houston, TX 77037
18 - 22/hr
About the Practice
N/A Team Members
Dentrix Software
Job Description
About FRESA SMILES:
At FRESA SMILES, we believe every patient deserves a bright, healthy, and confident smile! Our team is dedicated to providing high-quality, friendly, and compassionate dental care to our community in a welcoming, high-energy environment. We take pride in creating positive experiences for families and ensuring our patients feel right at home from the moment they walk through our doors.
Role Overview:
We are looking for an outgoing, organized, and bilingual Front Desk Receptionist to join our Aldine team! As the first face and voice of FRESA SMILES, you will play a key role in setting the tone for our practice. You will welcome families, schedule appointments, handle patient check-ins/check-outs, and assist with general office administration.
Key Responsibilities:
Warmly greet patients and families upon arrival and provide an exceptional check-in experience.
Answer phone calls promptly, answer inquiries, and schedule or confirm patient appointments.
Verify insurance coverage (including Medicaid/CHIP and commercial plans) and assist with eligibility checks.
Collect copays, deductibles, and patient payments accurately at the time of service.
Maintain accurate patient records, demographic details, and consent forms in our dental software.
Coordinate flow between the waiting area and clinical staff to ensure timely appointments.
Keep the reception area clean, organized, and family-friendly.
Qualifications & Requirements:
High School Diploma or equivalent required.
Bilingual in English and Spanish is strongly preferred (or required based on local demographic needs).
Previous experience in a medical/dental front office or high-volume customer service role preferred.
Familiarity with dental terminology, insurance verification, or dental software (e.g., Dentrix, Open Dental, Eaglesoft) is a plus.
Outstanding communication, interpersonal, and multi-tasking skills.
Strong computer literacy and attention to detail.
Pay: $18.00 - $22.00 per hour
Expected hours: 40.0 per week
Benefits:
Dental insurance
Employee discount
Work Location: In person
At FRESA SMILES, we believe every patient deserves a bright, healthy, and confident smile! Our team is dedicated to providing high-quality, friendly, and compassionate dental care to our community in a welcoming, high-energy environment. We take pride in creating positive experiences for families and ensuring our patients feel right at home from the moment they walk through our doors.
Role Overview:
We are looking for an outgoing, organized, and bilingual Front Desk Receptionist to join our Aldine team! As the first face and voice of FRESA SMILES, you will play a key role in setting the tone for our practice. You will welcome families, schedule appointments, handle patient check-ins/check-outs, and assist with general office administration.
Key Responsibilities:
Warmly greet patients and families upon arrival and provide an exceptional check-in experience.
Answer phone calls promptly, answer inquiries, and schedule or confirm patient appointments.
Verify insurance coverage (including Medicaid/CHIP and commercial plans) and assist with eligibility checks.
Collect copays, deductibles, and patient payments accurately at the time of service.
Maintain accurate patient records, demographic details, and consent forms in our dental software.
Coordinate flow between the waiting area and clinical staff to ensure timely appointments.
Keep the reception area clean, organized, and family-friendly.
Qualifications & Requirements:
High School Diploma or equivalent required.
Bilingual in English and Spanish is strongly preferred (or required based on local demographic needs).
Previous experience in a medical/dental front office or high-volume customer service role preferred.
Familiarity with dental terminology, insurance verification, or dental software (e.g., Dentrix, Open Dental, Eaglesoft) is a plus.
Outstanding communication, interpersonal, and multi-tasking skills.
Strong computer literacy and attention to detail.
Pay: $18.00 - $22.00 per hour
Expected hours: 40.0 per week
Benefits:
Dental insurance
Employee discount
Work Location: In person
Requirements
• High school diploma or GED
• English
• Computer operation
• Medical administrative support
• Spanish
• English
• Computer operation
• Medical administrative support
• Spanish
About FRESA SMILES
Fresa Smiles provides honest, affordable dental care for teens and adults in Mission Bend. With clear pricing, no insurance required, and a comfortable patient experience, we make quality dentistry accessible and stress-free.