Bilingual Front Desk Receptionist - Spanish

Job Overview
Join our dynamic healthcare team as a Bilingual Front Desk Receptionist - Spanish, where your energetic and welcoming attitude will set the tone for exceptional patient experiences. In this vital role, you will serve as the first point of contact for patients and visitors, providing outstanding customer service while managing administrative tasks with precision. Your bilingual skills will ensure clear communication with Spanish-speaking patients, fostering trust and comfort. This position offers an exciting opportunity to combine your medical office experience, strong computer skills, and passion for healthcare support in a fast-paced environment dedicated to quality care.

Responsibilities
Greet patients and visitors warmly, ensuring a positive first impression and smooth check-in process
Manage patient scheduling
Verify patient insurance information and assist with health insurance inquiries
Collect and review medical documentation, ensuring accuracy in medical records and compliance with HIPAA confidentiality policies
Handle phone communication professionally, directing calls efficiently and providing information about clinic services
Maintain organized filing of medical records, appointment logs, and other administrative documents using Microsoft Office tools
Assist with clinical confidentiality policies and health information management to protect patient privacy at all times
Experience
Proven experience in a medical office setting or healthcare environment with front desk or administrative support responsibilities
Bilingual fluency in Spanish and English is essential for effective communication with diverse patient populations
Strong computer skills including proficiency in Microsoft Office Suite (Word, Excel) and data entry (10-key typing)
Previous clinic or dental office experience is a plus, especially within busy healthcare practices or outpatient clinics
Excellent customer service skills with the ability to handle phone etiquette professionally and manage multiple tasks efficiently
Join us in delivering compassionate care while supporting our patients through efficient administrative services. Your dedication to excellence will help create a welcoming environment where every patient feels valued and cared for.

Pay: $18.00 per hour
Work Location: In person