Bilingual Medical Front Office Staff

2 Bilingual Front Office Receptionist/ Discharge Desk Positions.

Position Summary: We are looking for friendly, professional, and dependable bilingual front desk team members to join our medical office. This position is responsible for welcoming patients, answering phones, scheduling appointments, verifying patient information, and assisting with daily front office duties. The ideal candidate is organized, patient-focused, and able to communicate clearly in both English and Spanish.

Primary Duties
Greet patients and visitors in a courteous and professional manner
Answer and route phone calls using a multi-line phone system
Schedule, confirm, cancel, and reschedule patient appointments
Verify patient demographics, insurance information, and required paperwork
Assist with basic payment processing
Maintain patient confidentiality and follow HIPAA and office procedures
Assist providers, medical assistants, and office staff with administrative tasks as needed
Requirements
Bilingual in English and Spanish required
Previous front desk, medical office experience preferred
Excellent communication, phone and customer service skills
Strong attention to detail and ability to multitask
Strong computer skills
Professional appearance and positive attitude
Reliable attendance and puntuality
Pay: From $20.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid sick time
Vision insurance
Work Location: In person