Bilingual ( Spanish) Receptionist/Administrative Assistant

Looking for a rock star bilingual ( Spanish)receptionist (FT) wanted to work in our exciting award-winning orthodontic practice. Orthodontic experience is preferred, but willing to train the enthusiastic individual. This job requires high energy, multi-tasking, and attention to detail. Must be self-motivated, possess excellent verbal skills, and have a positive, upbeat attitude. Our office needs an appointment coordinator to create a positive, welcoming, stress-free patient experience. You will play a key role in our office, being the first person our patient engages with either on the phone or in person. You will liaison between the patient, team, and doctor to ensure the patient receives exceptional customer service throughout their orthodontic care. PLEASE APPLY ONLY IF YOU LIVE IN THE AREA .

Due to the extensive training involve we require a 2 year MINIMUM COMMITMENT.

Responsibilities:
Welcome and greet patients with a smile
Address any questions or concerns the patient has regarding treatment
Build trust with the patient
Present treatment fees, payment options, and policies
Follow up on patient treatment to facilitate initiating care
Assist in all reception duties and procedures needed to make the office run smoothly, such as answering phones, greeting patients, checking email, voicemail, and fax consistently throughout the day.

Scheduling appointments, managing reports to ensure all patients are scheduled appropriately, and data entry
Handle all treatment paperwork, including consent forms, policy forms, and exit paperwork.

Participate in internal and external marketing and contribute to the official social media
Check-in and check out all patients, take their temperatures, ensure we have updated documentation.

Scanning documents
Processing payments
Many other job duties as assigned
Traits required:
Ability to connect, build trust, and form relationships with patients, doctors, and team members
Open availability
Willing to travel between our two locations (Bremerton, Port Orchard)
Dental experience and Dolphin software preferred, but willing to train the right candidate
Optimistic attitude
Outgoing, friendly, welcoming personality
Possess a whatever it takes attitude
Perceptive
Ability to multi-task
Motivated by challenge
Advanced communication skills
Dedicated to providing exceptional customer service
Highly organized
Detail-oriented
Benefits of position
Opportunity to make a difference in patient's lives
Working with a doctor and team who are patient-centered, professional, and caring
Being part of a team who enjoy working together
On-the-job training and support
Opportunity to learn and grow in your career( promotions)
Lots of benefits and perks

*** WE COMMUTE WEEKLY BETWEEN OUR 2 LOCATIONS ( BREMERTON, PORT ORCHARD ) PLEASE BE MINDFUL OF THAT WHEN APPLYING.

We are a "patient first" office; therefore, please leave our phone lines open for our patients and apply through the Indeed portal. We look forward to meeting you.

Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Benefits:
401(k)
401(k) matching
Employee discount
Paid time off
Referral program
Ability to Commute:
Bremerton, WA 98311 (Preferred)
Ability to Relocate:
Bremerton, WA 98311: Relocate before starting work (Preferred)
Work Location: In person