full-time 7 days ago
Business Assistant I
Embassy Dental Bellevue
3189 Lebanon Pike # 10, Nashville, TN 37214
16 - 21/hr
About the Practice
N/A Team Members
Software Software
Office Tour & Photos
Job Description
Front Desk Patient Coordinator – Dental Office
Location: Nashville, TN
Schedule: Full-Time
We are looking for a friendly, organized, and patient-focused Front Desk Patient Coordinator to join our dental team in Nashville, TN. This position is ideal for someone who enjoys working with people, thrives in a fast-paced environment, and takes pride in creating a welcoming experience for every patient.
As a Patient Coordinator, you will play an important role in keeping the front office running smoothly while helping patients navigate scheduling, insurance, treatment, and their overall experience with our practice.
What You’ll Do
Greet patients and create a warm, welcoming experience from check-in through check-out
Answer incoming calls, respond to patient questions, and route calls appropriately
Schedule and confirm patient appointments while maintaining an efficient provider schedule
Assist with new patient registration, paperwork, and updating patient information
Verify dental insurance benefits and eligibility
Review treatment plans, insurance estimates, and patient financial responsibilities
Collect patient payments, copays, and outstanding balances
Help patients understand their appointments and next steps in treatment
Maintain accurate patient records and documentation
Monitor schedules and help fill openings or last-minute cancellations
Communicate with the clinical team to maintain smooth patient flow throughout the day
Follow up with patients regarding unscheduled treatment and continuing care
Provide excellent customer service and professionally address patient questions or concerns
Work collaboratively with the entire dental team to meet office goals and provide an exceptional patient experience
What We’re Looking For
Previous dental front office experience preferred
Experience with dental insurance, scheduling, or treatment coordination is a plus
Friendly, professional, and confident communication skills
Strong customer service and relationship-building skills
Organized and able to manage multiple priorities in a busy environment
Dependable, team-oriented, and willing to help wherever needed
Comfortable discussing financial responsibilities with patients
Motivated by goals and contributing to the overall success of the practice
Compensation & Benefits
This is a full-time position with a comprehensive benefits package, including:
Monthly performance-based bonus opportunities based on office performance
Medical insurance
Dental insurance
Vision insurance
Paid time off
Paid holidays
401(k)
Training and professional development
Opportunities for career growth and advancement
We are looking for someone who wants more than just a front desk position—we want a team member who enjoys building relationships with patients, contributing to office success, and growing their career in dentistry.
Location: Nashville, TN
Schedule: Full-Time
We are looking for a friendly, organized, and patient-focused Front Desk Patient Coordinator to join our dental team in Nashville, TN. This position is ideal for someone who enjoys working with people, thrives in a fast-paced environment, and takes pride in creating a welcoming experience for every patient.
As a Patient Coordinator, you will play an important role in keeping the front office running smoothly while helping patients navigate scheduling, insurance, treatment, and their overall experience with our practice.
What You’ll Do
Greet patients and create a warm, welcoming experience from check-in through check-out
Answer incoming calls, respond to patient questions, and route calls appropriately
Schedule and confirm patient appointments while maintaining an efficient provider schedule
Assist with new patient registration, paperwork, and updating patient information
Verify dental insurance benefits and eligibility
Review treatment plans, insurance estimates, and patient financial responsibilities
Collect patient payments, copays, and outstanding balances
Help patients understand their appointments and next steps in treatment
Maintain accurate patient records and documentation
Monitor schedules and help fill openings or last-minute cancellations
Communicate with the clinical team to maintain smooth patient flow throughout the day
Follow up with patients regarding unscheduled treatment and continuing care
Provide excellent customer service and professionally address patient questions or concerns
Work collaboratively with the entire dental team to meet office goals and provide an exceptional patient experience
What We’re Looking For
Previous dental front office experience preferred
Experience with dental insurance, scheduling, or treatment coordination is a plus
Friendly, professional, and confident communication skills
Strong customer service and relationship-building skills
Organized and able to manage multiple priorities in a busy environment
Dependable, team-oriented, and willing to help wherever needed
Comfortable discussing financial responsibilities with patients
Motivated by goals and contributing to the overall success of the practice
Compensation & Benefits
This is a full-time position with a comprehensive benefits package, including:
Monthly performance-based bonus opportunities based on office performance
Medical insurance
Dental insurance
Vision insurance
Paid time off
Paid holidays
401(k)
Training and professional development
Opportunities for career growth and advancement
We are looking for someone who wants more than just a front desk position—we want a team member who enjoys building relationships with patients, contributing to office success, and growing their career in dentistry.
About Embassy Dental Bellevue
Embassy Dental is a trusted dental practice with multiple convenient locations across Nashville, Brentwood, Murfreesboro, Bellevue, Donelson, and Hillsboro Village. They are committed to delivering affordable, high-quality care for the whole family, accepting most insurance plans and welcoming new patients. The experienced and caring dental team ensures a great patient experience.