Practice location
full-time 14 days ago

Business Assistant I

Pensacola Dental Office

5710 North Davis Highway, Pensacola, FL 32503
17 - 22/hr

About the Practice

N/A Team Members
Software Software

Office Tour & Photos

Job Description

Front Desk Patient Coordinator – Dental

Crestview, FL | Full-Time

We are looking for a friendly, organized, and patient-focused Front Desk Patient Coordinator to join our dental team in Crestview, FL. The ideal candidate enjoys building relationships with patients, providing excellent customer service, and helping a busy dental office run smoothly and efficiently.

What You’ll Do

Welcome patients and create a positive first impression

Answer phones, schedule appointments, and manage the patient schedule

Verify dental insurance benefits and assist with insurance questions

Coordinate patient care and communicate treatment and financial information

Collect payments and maintain accurate patient account information

Confirm appointments and follow up with patients as needed

Help maintain a productive schedule by filling openings and minimizing cancellations

Work closely with the clinical team to ensure a smooth patient experience

Provide exceptional customer service from check-in through check-out

What We’re Looking For

Previous dental front-office experience preferred

Knowledge of dental insurance, scheduling, and front-office processes

Excellent communication and customer service skills

Friendly, professional, and comfortable speaking with patients

Strong organizational skills and attention to detail

Ability to multitask in a fast-paced environment

Dependable, team-oriented, and motivated to grow

What We Offer

Competitive pay

Medical, dental, and vision insurance

401(k)

Paid time off and paid holidays

Full-time, stable schedule

Opportunities for professional growth and advancement

Supportive, team-focused work environment

If you enjoy helping patients, building relationships, and being an important part of a successful dental team, we’d love to hear from you!

About Pensacola Dental Office

Pensacola Family Dentistry is dedicated to providing quality dentistry and compassionate care to families in Pensacola, FL, and surrounding communities. Their warm and friendly team offers a comprehensive range of dental services, from gentle cleanings to dental implants and Botox. They aim to create a welcoming and supportive atmosphere where patients can relax and receive top-tier care tailored to their unique needs.