Call Center/Front DeskReceptionist

Are you a high energy and out going person? Do you love talking to people? You can be more then "just" the receptionist. There are opportunities for growth and advancement.

REQUIRED: Submit your resume with your answer to the question below typed in the ADD COVER LETTER section.

Would you rather be a lion or a panda?

An Ideal Candidate:
Self motivated, detail oriented and ability to communicate well with fellow team members and patients. Someone to join our growing team in one of the largest solely owned Dental practices in Northern California/Sacramento. This person would be a part of growing, protecting and embracing our culture and contribute to their team by leading through example and holding themselves personally accountable.

What is your mission as a ?

Create and ensure a 5-star experience for every patient that you come in contact with. As a Patient Experience Advocate you will be responsible for creating and executing a memorable and unique experience for every patient.

As the first impression for our office our Patient Experience Advocates are instrumental in developing relationships with customers and setting the tone for an excellent one-of-a-kind customer experience. The primary objective within the first year is to upgrade the customer experience by overdelivering with expert customer relations and increasing the internal referrals by 10%.

Dental office experience or aptitude for dental terminology preferred. Ability to multitask, prioritize, ask for help when needed, follow up on preventive care calls, take inbound calls from patients to set up appointments or ask dental/schedule related questions, manager patient arrivals, greeting patients, overseeing and updating daily treatment schedule. An ideal candidate would be a self starter, take initiative, follow direction, communicate well and be able to handle tedious work and fast pace environment.

Who are we? Natomas Crossing Dental Care:
At Natomas Crossing Dental Care, we offer a relaxing environment and friendly staff. Patients appreciate our office’s comfortable atmosphere, which makes every visit enjoyable. Our team is committed to providing quality care to all patients we serve in the Sacramento area, offering dental services to meet the entire family’s needs.

Job Type: Full-time, Non-exempt
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Pay: $18.00 - $20.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Flexible schedule
Health savings account
Paid time off
Vision insurance
Work Location: In person