Chiropractic Office Receptionist

Ocean Park Chiropractic & Sports Injury Clinic
South Surrey, BC
About the Position:
We are looking for an enthusiastic, organized, and personable Chiropractic Office Receptionist to join our established healthcare team.

We are a group of three chiropractors serving the Ocean Park community and are looking for the right person to join our administrative team. We take pride in creating a positive, supportive workplace and have a strong history of employee retention. Our clinic is busy, professional, and patient-focused, while maintaining a friendly and welcoming environment.

As the first point of contact for our patients, you will play an important role in creating a positive patient experience and keeping the clinic running smoothly. This is a great opportunity for someone who enjoys working with people, staying organized, and being part of a close-knit healthcare team.

Key Responsibilities:
Greet patients and visitors in a friendly and professional manner
Schedule, confirm, and reschedule appointments using JaneApp electronic medical records software
Process patient payments, invoices, and insurance claims
Assist patients with billing and insurance-related questions
Answer incoming phone calls, respond to inquiries, and direct calls appropriately
Maintain accurate and up-to-date patient records
Complete administrative tasks including data entry, filing, scanning, and document management
Communicate effectively with patients, chiropractors, and other healthcare providers
Monitor office supplies and assist with general office organization
Maintain patient confidentiality and follow all privacy and professional standards
Help ensure an efficient and positive flow of patients throughout the clinic
Ensure reception area cleanliness
Qualifications & Experience
Previous experience in a medical, dental, chiropractic, or other healthcare office is an asset
Experience with JaneApp or a similar electronic medical records system is an asset
Strong computer and administrative skills
Excellent communication and interpersonal skills
Strong organizational skills and attention to detail
Ability to multitask and remain calm in a busy clinic environment
Professional, friendly, and approachable personality
Comfortable working independently while also being a team player
Knowledge of medical terminology is an asset
What We Offer
A friendly and supportive team environment
An established practice with a strong presence in the Ocean Park community
A stable workplace with a strong history of employee retention
Meaningful patient interaction and the opportunity to build relationships with regular patients
A professional but relaxed clinic atmosphere
Consistent part-time hours, generally 1–2 days per week, with flexibility around set days
Occasional reception coverage for other employee vacation
Competitive compensation based on experience
Who We're Looking For:
The ideal candidate is someone who genuinely enjoys helping people, is comfortable interacting with patients throughout the day, and takes pride in keeping things organized and running smoothly.

If you are energetic, dependable, personable, and enjoy being part of a team, we would love to hear from you.

Please submit your resume and a brief cover letter outlining why you feel you would be a good fit for our clinic.

Pay: From $19.00 per hour
Expected hours: 8.0 – 20.0 per week
Benefits:
On-site parking
Work Location: In person