Clerk / Receptionist / Medical Biller

Job Title: Clerk Receptionist/Medical Biller
Department: Health
FLSA Status: Nonexempt
Revised Date: 04/2024
Commercial DL: No
Range: 16
SUMMARY
Under the supervision of the County Health Administrator, the Clerk Receptionist/Medical Biller is a non-exempt position under the FSLA. The Clerk Receptionist/Medical Biller performs a wide variety of clerical/receptionist functions to include all activities pertaining to clinic flow. The employee in this position is frequently expected to act independently in answering citizen inquiries, typing correspondence, scheduling appointments, preparing bills, computer use and maintaining the office in good working order. This position is assigned specific duties to serve the public and assist the County Health Department with specialized assignments.

RESPONSIBILITIES:
Answers the telephone
Greets visitors, ascertains nature of business and notifies staff of service needed with appropriate client chart
Prepares next day's charts for incoming appointments and prepares appointment sheet for the next day's business
Maintains department computer files
Collects and sorts mail
Types, copies, distributes and files correspondence, memoranda and minutes
Prepares claims and submits them for Medicaid, Medicare, and other insurance, as well as initiating and maintaining current provider contracts with these entities
Makes necessary entries on client ledger
Deposits receipts
Schedules appointments
Monitors office supplies and orders supplies when necessary
Prepares financial statements and account reports for county treasurer's office
Records monthly expenses and receipts and maintains records
Files charts, billing and correspondence
Maintains immunization schedules and records and provides accurate information to clients
Schedules all WIC appointments and distributes vouchers
Maintains records and reports and works with clients on WIC program
Provides the public with health and resource information
Works with public outside of office on occasion
Must maintain patient confidentiality in all areas of work
Other related duties as deemed necessary or as required
SUPERVISORY RESPONSIBILITIES:
(None)
REQUIREMENTS:
High School Diploma or GED required; Supplemental courses in office practices and bookkeeping preferred.

Knowledge office policies and procedures, mathematics and bookkeeping principles. The ability to receive, interpret and follow instructions.

Excellent interpersonal and communication skills required.

Ability to make minor decisions in accordance with precedents and regulations set forth by the Department of Health and Environment and to apply these to work situations.

Ability to gather data and present in report form.

Ability to maintain records in complete and accurate order.

Ability to operate a word processor, calculator, fax and other office equipment.

Ability to operate multi-line telephone system.

Ability to work under pressure and/or frequent interruptions.

Must maintain patient confidentiality in all areas of work.

WORKING CONDITIONS
Office environment. Occasional contact with other county departments; continual contact with the general public. Subject to fluctuating volumes of people seeking services. Clients of all ages: English-speaking and Limited English Proficient clients.

Job Type: Full-time
Pay: $14.00 - $17.00 per hour
Benefits:
Dental insurance
Employee discount
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance
Work Location: In person