Client Coordinator

About Carbon World Health
Carbon World Health is a physician-led medical wellness and aesthetics clinic focused on delivering high-level client care, wellness services, fitness integration, and aesthetic treatments in a professional, fast-paced environment.

Our team is committed to creating a premium client experience through strong communication, operational excellence, professionalism, and personalized care. We are seeking individuals who thrive in a structured, team-oriented healthcare setting and take pride in creating an exceptional first impression for clients.

Position Overview
Carbon World Health is seeking a highly organized and professional Client Coordinator / Medical Front Desk Coordinator to join our team.

This is not a passive front desk role. The position requires strong multitasking ability, professionalism, attention to detail, schedule coordination, and confidence operating in a busy medical wellness environment.

The Client Coordinator serves as the primary point of contact for clients and plays a critical role in:
Client communication
Appointment scheduling
Front desk operations
Provider support
Maintaining an organized and professional clinic experience
The ideal candidate will have previous experience in:
Medical office reception
Dental office coordination
Chiropractic front desk operations
Specialty healthcare scheduling
Med spa or aesthetics coordination
Candidates with strong receptionist experience in high-volume professional environments are also encouraged to apply.

Key Responsibilities
Client Experience & Front Desk Operations
Welcome clients professionally and maintain a high-end client experience
Manage client check-in and check-out processes efficiently
Answer incoming phone calls promptly and professionally
Respond to client questions regarding services, scheduling, and clinic operations
Maintain professionalism and composure in a fast-paced environment
Scheduling & Communication
Schedule and coordinate appointments across multiple providers and departments
Confirm appointments and manage schedule adjustments as needed
Assist with client follow-up communication
Facilitate communication between clinic departments and locations
Administrative Responsibilities
Maintain organized digital and physical records
Assist with document preparation and organization
Maintain stocked and organized consent forms and front desk materials
Perform administrative support tasks as assigned
Compliance & Confidentiality
Handle client information in accordance with HIPAA privacy regulations
Maintain confidentiality and professionalism at all times
Follow clinic operational standards and procedures
What Success Looks Like
The ideal candidate:
Thrives in a fast-paced environment
Maintains professionalism under pressure
Is highly organized and detail-oriented
Communicates confidently with clients and staff
Understands the importance of punctuality, follow-up, and accountability
Balances hospitality with medical professionalism
Takes ownership of the client experience
Preferred Qualifications
Previous medical, dental, chiropractic, aesthetics, or healthcare front desk experience strongly preferred
Experience with scheduling software or EMR systems preferred
Strong verbal and written communication skills
Experience handling high call volume preferred
Strong organizational and multitasking ability
Professional appearance and demeanor
Proficiency in Microsoft Office and basic computer systems
Benefits
Competitive hourly compensation
Health, Dental & Vision Insurance
Paid Time Off & Paid Holidays
Employee discounts on products and services
Gym membership
Wellness program
Supportive and team-oriented environment
On-the-job training
Schedule
Monday through Friday
No weekends
Work Location
In person
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Benefits:
Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance
Work Location: In person