full-time 28 days ago
Client Services Receptionist
Workplace Medical Corp
130 Wilson Street, Hamilton, ON L8R 1E2
18–21/hr
About the Practice
51 Team Members
Other Software
Office Tour & Photos
Job Description
Client Services Receptionist
Full-Time | Monday-Friday, 9:00 AM - 5:00 PM
$18.00 - $21.00 per hour
About Workplace Medical Corp
Workplace Medical Corp (WMC) is a trusted provider of occupational health services, supporting employers and workers through medical assessments, health surveillance programs, testing services, and workplace health solutions. We are committed to delivering exceptional service while helping our clients maintain healthy, safe, and productive workplaces.
Position Overview
Workplace Medical Corp is seeking a friendly, professional, and highly organized Client Services Receptionist to join our team. This position combines front reception responsibilities with administrative and scheduling support for our occupational health services. As the first point of contact for our clients, you will play a key role in creating a positive experience while ensuring appointments, records, and daily operations run smoothly.
Key Responsibilities
Welcome clients and provide exceptional service in person, by phone, and through email.
Answer, screen, and direct incoming calls and inquiries in a professional and courteous manner.
Schedule, confirm, and coordinate occupational health assessments, medical examinations, testing, and follow-up appointments.
Communicate with clients regarding appointments, documentation requirements, and occupational health services.
Maintain accurate and confidential records, reports, and documentation.
Perform general administrative duties including data entry, filing, scanning, correspondence, and record management.
Maintain scheduling systems, databases, and office software to ensure information is current and accurate.
Support operational activities, reporting requirements, and process improvement initiatives as needed.
Qualifications
1-3 years of experience in reception, client service, administration, healthcare administration, or a related role.
Strong communication and client service skills.
Excellent organizational skills and attention to detail.
Ability to manage multiple priorities in a fast-paced environment.
Proficiency with Microsoft Office, Outlook, and scheduling software.
Professional, dependable, and committed to maintaining confidentiality.
Experience in a healthcare, medical, or occupational health environment is considered an asset.
What We Offer
Competitive pay: $18.00 - $21.00 per hour
Monday-Friday daytime schedule (9:00 AM - 5:00 PM)
Health and dental benefits
Employer-matching RRSP program
Paid vacation
Free onsite parking
Supportive team environment
Opportunities for professional growth and development
If you enjoy helping people, delivering exceptional client service, and being part of a busy and professional healthcare team, we'd love to hear from you.
Apply today and become part of the Workplace Medical Corp team.
Pay: $18.00-$21.00 per hour
Benefits:
Dental care
Employee assistance program
Extended health care
On-site parking
RRSP match
Vision care
Application question(s):
This position requires communicating with clients by phone, email, and in person. Are you comfortable conducting these interactions professionally in English?
How many years of experience do you have working in a reception, administrative, or client-facing role?
This position offers $18.00-$21.00 per hour. Is this compensation range acceptable to you?
Are you available Monday to Friday, 9:00 a.m. to 5:00 p.m.?
Work Location: In person
Full-Time | Monday-Friday, 9:00 AM - 5:00 PM
$18.00 - $21.00 per hour
About Workplace Medical Corp
Workplace Medical Corp (WMC) is a trusted provider of occupational health services, supporting employers and workers through medical assessments, health surveillance programs, testing services, and workplace health solutions. We are committed to delivering exceptional service while helping our clients maintain healthy, safe, and productive workplaces.
Position Overview
Workplace Medical Corp is seeking a friendly, professional, and highly organized Client Services Receptionist to join our team. This position combines front reception responsibilities with administrative and scheduling support for our occupational health services. As the first point of contact for our clients, you will play a key role in creating a positive experience while ensuring appointments, records, and daily operations run smoothly.
Key Responsibilities
Welcome clients and provide exceptional service in person, by phone, and through email.
Answer, screen, and direct incoming calls and inquiries in a professional and courteous manner.
Schedule, confirm, and coordinate occupational health assessments, medical examinations, testing, and follow-up appointments.
Communicate with clients regarding appointments, documentation requirements, and occupational health services.
Maintain accurate and confidential records, reports, and documentation.
Perform general administrative duties including data entry, filing, scanning, correspondence, and record management.
Maintain scheduling systems, databases, and office software to ensure information is current and accurate.
Support operational activities, reporting requirements, and process improvement initiatives as needed.
Qualifications
1-3 years of experience in reception, client service, administration, healthcare administration, or a related role.
Strong communication and client service skills.
Excellent organizational skills and attention to detail.
Ability to manage multiple priorities in a fast-paced environment.
Proficiency with Microsoft Office, Outlook, and scheduling software.
Professional, dependable, and committed to maintaining confidentiality.
Experience in a healthcare, medical, or occupational health environment is considered an asset.
What We Offer
Competitive pay: $18.00 - $21.00 per hour
Monday-Friday daytime schedule (9:00 AM - 5:00 PM)
Health and dental benefits
Employer-matching RRSP program
Paid vacation
Free onsite parking
Supportive team environment
Opportunities for professional growth and development
If you enjoy helping people, delivering exceptional client service, and being part of a busy and professional healthcare team, we'd love to hear from you.
Apply today and become part of the Workplace Medical Corp team.
Pay: $18.00-$21.00 per hour
Benefits:
Dental care
Employee assistance program
Extended health care
On-site parking
RRSP match
Vision care
Application question(s):
This position requires communicating with clients by phone, email, and in person. Are you comfortable conducting these interactions professionally in English?
How many years of experience do you have working in a reception, administrative, or client-facing role?
This position offers $18.00-$21.00 per hour. Is this compensation range acceptable to you?
Are you available Monday to Friday, 9:00 a.m. to 5:00 p.m.?
Work Location: In person
Requirements
• Organizational skills
• Microsoft Outlook
• Filing
• Administrative experience
• Data entry
• Microsoft Outlook
• Filing
• Administrative experience
• Data entry
About Workplace Medical Corp
Workplace Medical Corp. has been Canada’s Trusted Leader for Workplace Health for over 70 years, helping organizations keep employees healthy, safe, and fit for work. They focus on building healthier, safer, and more productive workplaces through a strategic approach to workforce health, offering comprehensive workforce health programs and targeted individual services to reduce avoidable absences.