Clinic Administrator / Receptionist

Overview
Join our dynamic healthcare team as a Clinic Administrator / Receptionist, where your energy and organizational skills will be at the heart of delivering exceptional patient experiences. In this vital role, you will serve as the first point of contact for patients and visitors, ensuring smooth clinic operations while providing friendly, professional support. Your proactive approach will help foster a welcoming environment and streamline daily administrative functions, making a meaningful difference in patient care.

Duties
Greet patients and visitors warmly, creating a positive first impression and guiding them through check-in procedures
Manage phone systems to handle appointment scheduling, inquiries, and patient communications efficiently
Maintain accurate electronic medical records using Jane app, ensuring confidentiality and compliance
Schedule appointments, confirm patient details, and coordinate with clinical staff to optimize daily workflow
Handle administrative tasks such as verifying insurance information, processing payments, and managing billing documentation
Support clinical staff by preparing patient charts, updating medical histories with correct medical terminology, and organizing documentation
Oversee front desk operations including managing office supplies, maintaining cleanliness, and ensuring the reception area is welcoming and organized
Qualifications
Proven experience as a physio clinic receptionist or in a medical office setting with strong familiarity with electronic medical records systems such as Jane or Universal
Knowledge of insurance billing and payment processing accurately and communicate with patients and staff
Prior experience working with dental or medical office software platforms and multi-line phone systems
Excellent organizational skills with the ability to multitask efficiently in a fast-paced environment
Strong communication skills to interact effectively with patients, team members, and external providers
Office experience that demonstrates professionalism, attention to detail, and confidentiality in handling sensitive information
Join us in making healthcare accessible and efficient! We value energetic professionals who are eager to contribute their administrative expertise while fostering a caring environment for our patients. All positions are paid roles committed to supporting your growth within our healthcare community.

Pay: $17.60-$21.00 per hour
Expected hours: 20.0 – 30.0 per week
Work Location: In person