full-time 16 days ago
Clinic Care Dental Coordinator
Apple Tree Dental
Fairmont, MN
18 - 22/hr
About the Practice
N/A Team Members
Software Software
Job Description
Apple Tree Dental, a nationally recognized, innovative, and independent non-profit group practice, provides comprehensive care to all people, including those with special access needs who face barriers to care. Apple Tree offers employment opportunities in our Centers for Dental Health and at our mobile community clinic sites.
Job Title: Clinic Care Coordinator
Hours: Part Time or Full Time
Classification: Non-Exempt, paid Hourly
Purpose of position: As our patient’s first point of contact, you will represent Apple Tree Dental in a courteous, professional manner with phone communications, scheduling, and directing patient flow within the clinic.
Job Duties
Greet and check-in patients upon arrival
Check out patients and schedule future appointments
Schedule patient appointments and triage patient concerns over the phone
Answer and direct incoming calls for all departments
Confirm patient appointments
Discuss financial and account information with patients
Collect patient payments in person and over the phone
Work directly with the rest of the administrative support team to ensure provider schedules are productive
Enter and scan new and/or updated patient information
Scan and process patient information including treatment consents
Identify, enter, and verify insurance plans and benefit information
Perform quality assurance for appointments and create insurance claims
Send and follow up on pre-authorizations
Mail patient treatment correspondence as needed
Call on outstanding dental treatment and recalls
Process and send recall notices
Process fax correspondences
Open and sort incoming mail and fold and process outgoing mail
Order office supplies with approval from Office Manager
Assist with Community Care Coordinator and Greeter duties as needed
Perform other duties and responsibilities as assigned
Qualifications
HS Diploma or GED required
Customer Service, scheduling, and phone experience preferred
Dental office experience strongly preferred
A valid driver’s license
Fluent in both Spanish and English are desired, but not required
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Job Title: Clinic Care Coordinator
Hours: Part Time or Full Time
Classification: Non-Exempt, paid Hourly
Purpose of position: As our patient’s first point of contact, you will represent Apple Tree Dental in a courteous, professional manner with phone communications, scheduling, and directing patient flow within the clinic.
Job Duties
Greet and check-in patients upon arrival
Check out patients and schedule future appointments
Schedule patient appointments and triage patient concerns over the phone
Answer and direct incoming calls for all departments
Confirm patient appointments
Discuss financial and account information with patients
Collect patient payments in person and over the phone
Work directly with the rest of the administrative support team to ensure provider schedules are productive
Enter and scan new and/or updated patient information
Scan and process patient information including treatment consents
Identify, enter, and verify insurance plans and benefit information
Perform quality assurance for appointments and create insurance claims
Send and follow up on pre-authorizations
Mail patient treatment correspondence as needed
Call on outstanding dental treatment and recalls
Process and send recall notices
Process fax correspondences
Open and sort incoming mail and fold and process outgoing mail
Order office supplies with approval from Office Manager
Assist with Community Care Coordinator and Greeter duties as needed
Perform other duties and responsibilities as assigned
Qualifications
HS Diploma or GED required
Customer Service, scheduling, and phone experience preferred
Dental office experience strongly preferred
A valid driver’s license
Fluent in both Spanish and English are desired, but not required
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
About Apple Tree Dental
At Apple Tree Dental, our mission is to overcome barriers to oral health. Apple Tree’s staff works to achieve its mission by delivering education, prevention, and restorative dental services to vulnerable populations and by providing leadership and innovation to transform the health care system. With ten Centers for Dental Health in Minnesota and a robust On-Site Care Program, our specially trained dentists and multilingual staff provide preventive care and treatment to more than 30,000 patients each year. We are nationally recognized for our pioneering approach to integrating dental care as part of overall health and well-being, and we are proud to serve everyone, transcending age and ability.