Clinic Clerk/Receptionist – Full Time

Department:

Medical Clinic

Days and Shifts:

Full-time position

2 – 12 hour days and 1 – 6 hour day per week, 7:00am-7:00pm (days will vary)

Weekend rotation Saturday 8:00am-12:00pm and Sunday 11:00am-3:00pm

Description:

Responsible for answering multi-line telephone, scheduling appointments, routing phone calls and taking messages

Obtains insurance information and checks patients in upon their arrival

Greets and assists customers as needed

Other clerical support as requested

Requirements

Educational/Experience:

High School diploma or equivalent

Excellent verbal/interpersonal customer service and computer skills

Ability to use electronic medical record and other software programs

Ability to read, write, speak and understand English well

Experience in healthcare setting helpful

Contact:

Stephanie Bear, Human Resources Director

Email: sbear@lchcia.com

Phone: (641) 774-3216

Benefits:

This is a full-time position and is eligible for the following benefits:

Health Insurance

Provides comprehensive medical coverage that includes physician services, hospitalization, and prescriptions; available on the first of the month following hire date; paid by LCHC and employee

Dental Insurance

Provides comprehensive dental coverage that includes preventative, routine, and major care/services; available on the first of the month following hire date; paid by LCHC and employee

Vision Insurance

Provides comprehensive vision coverage that includes exam, prescription glasses, and/or contact lenses; available on the first of the month following 60 days of employment; paid by employee

Cafeteria Plan

Provides pre-tax options for medical and dependent care expense reimbursement; paid by employee

Group Life and AD&D Insurance

Provides life and AD&D insurance of $15,000 for employee and $2,000 for spouse and dependents; paid by LCHC

Voluntary Life Insurance

Provides optional life insurance for employee, spouse, and dependents; available on the first of the month following 60 days of employment; paid by employee

Group Short-Term Disability

Provides income protection up to 50% of weekly earnings for disability up to 13 weeks; is effective first day of accident or fifteenth day of sickness or pregnancy; Available first of the month following 60 days of employment; paid by LCHC

Group Long-Term Disability

Provides income protection up to 50% of monthly earnings to a maximum of $6,000 per month for disability following 90-day waiting period; available first of the month following 60 days of employment; paid by LCHC

Allstate

Opportunity to purchase additional insurance policies (accident, cancer indemnity, intensive care/critical illness, etc.); available the first of the month following 60 days of employment; paid by employee

IPERS

Retirement program offered through Iowa Public Employees’ Retirement System; effective the first of the month following 60 days of employment; paid by LCHC and employee

457/401(a)

Opportunity to make pre-tax contributions to a tax-deferred retirement plan with Hartford; available the first of the month following 60 days of employment; paid by employee

Employee Assistance Program

Provides confidential assistance in dealing with person concerns for employee and immediate family members; available immediately; paid by LCHC

Paid Time Off

Accrual of vacation, holidays, sick, and personal days; available immediately; paid by LCHC