Clinic Receptionist

The receptionist clerk performs daily routines such as switchboard duties, assisting the public, collection of monies, and assisting other office personnel. S/he remembers the patient’s rights and answers questions to the best of his/her ability within the privacy limitations. The receptionist clerk accurately fills out paperwork and forms either by hand or on the computer to be later processed by appropriate personnel.

Job Duties
Greet patients and check patients in upon arrival and out at end of visit
Alert personnel of phone calls, visitors, patients as needed
Answer the telephone and give factual information according to the nature of questions within guidelines of HIPAA and the facility’s regulations
Direct telephone communications within the clinic using a multi-line phone system
Input data for new patients and scan necessary documents into computer software
Maintain customer confidence and protect operations by keeping information confidential
Record patient identification data and, when necessary, obtain signature of patient or responsible party
Collect and record monies received for services rendered
Records daily receipts in receipt book and begin the deposit process
Maintain cash drawer and petty cash under supervision of office manager
Type confidential correspondence and reports
Duplicate reports, letters and other documents using copying equipment
Assist with other office jobs as requested
Maintain operations by following policies and procedures; reporting needed changes.

Contribute to team effort by accomplishing related results as needed
Confirm charge review
Verify and confirm patient insurance eligibility
Schedule appointments for registered and new patients
Register new patients by carrying out necessary documentation before seeing the provider
Evaluate office inventories and accessories by checking stocks to determine availability of materials
In an emergency situation, provide assistance to the patient, then check them into the clinic and immediately get the provider to attend to the patient
Perform all other duties as directed by the Clinic Office Manager and Hospital Administrator.

Job Type: Full-time
Pay: From $14.77 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Disability insurance
Employee discount
Flexible schedule
Flexible spending account
Health insurance
Life insurance
Paid time off
Retirement plan
Vision insurance
Experience:
Customer service: 1 year (Preferred)
Medical terminology: 1 year (Preferred)
Computer skills: 1 year (Preferred)
Work Location: In person