full-time 26 days ago
Clinic Receptionist
University of Detroit Mercy
4001 W McNichols Rd, Detroit, MI 48221
Competitive Compensation
About the Practice
N/A Team Members
Software Software
Office Tour & Photos
Job Description
Position Classification
FT Staff Non-Union
Position Summary
The clinic receptionist will assist with the day-to-day needs of the University of Detroit Mercy Eye Institute's clinical functioning.
Essential Duties and Responsibilities
Performs all duties of a Clinic receptionist including, but not limited to, answering telephones, patient check-in, patient check-out, collecting patient demographic and insurance information, insurance verification, payment collection, posting charges/payments to EMR, daily deposit balancing, and preparing daily bank deposits.
Participates in clinical Risk Management, Quality Assurance, Compliance, and Patient Safety/Infection Control Programs.
Patient appointment management which includes scheduling, confirmation of appointments, triaging incoming calls, and management of missed appointments.
Assists interns and faculty with insurance and payment related questions.
Assists interns and faculty with billing, coding, and posting charges to EHR.
Ensures the front desk and waiting room area are clean and presentable.
Communicates effectively with patients, solving concerns politely, promptly and effectively.
Communicates effectively and professionally with all faculty, students, and staff members.
Assists with all aspects of clinic functions including optical and technician duties when needed.
Other duties as assigned or as needs arise relating to the effective implementation of the clinical program.
Minimum Qualifications
Education – A High School Diploma or GED.
Physical Requirements
Job may require lifting light weight objects (1 to 10 pounds) with no repetitive bending or stooping.
Work Environment
Regular exposure to favorable conditions such as those found in a normal office.
Salary/Pay Information
Commensurate with experience
Anticipated Schedule
TBD
Req Benefits:
At the University of Detroit Mercy we continually strive to provide a high-quality, comprehensive benefits package to our valued employees. We offer our employees the following:
Medical
Three health plans to choose from with a large national provider network
Dental
Option to purchase additional dental plan through Sun Life
Dental Care is available at the School of Dentistry to the employee, the employee's spouse or legally domiciled adult and dependents (dependents shall be as defined for Internal Revenue Service purposes).
The fee for such services shall be waived for the employee, the employee's spouse or legally domiciled adult and dependents, up to a cap of $3,000 per individual per calendar year. Beyond the $3,000 cap amount, employees will be responsible to pay 25% of any remaining fees for the balance of that year.
Vision
Option to purchase additional vision plan through Heritage
Vision benefits available at Detroit Mercy Eye Institute
$35 Comprehensive Eye Exam
Contact Lens Exam starting at $7o
50% off Optical Frames
25% off Sun Frames
30% off Prescription Lenses
20% off Prescription Contact Lenses
*Cannot be combined with insurance*
Health Savings Account and Flexible Spending Account options
Employee Assistance Program
Provided to everyone in your household
Short-Term and Long-Term Disability
Life and AD&D
One times base salary up to a hundred thousand dollars
Option to purchase additional life insurance, accident insurance, and/or critical illness insurance
Tuition Remission Benefit for you, your spouse, and children
Retirement Plan
Employees have a choice of the following: Employees who contribute 3% shall receive an Employer contribution of 6%, and employees who contribute 4% in the plan shall receive an Employer contribution of 8%.
Michigan's largest, most comprehensive private University, University of Detroit Mercy is an independent Catholic institution of higher education sponsored by the Sisters of Mercy and Society of Jesus. Detroit Mercy seeks qualified candidates who will contribute to the University's mission, diversity, and excellence of its academic community. University of Detroit Mercy is an Equal Opportunity Affirmative Action Employer with a diverse student body and welcomes persons of all backgrounds.
Compensation: Commensurate with experience
FT Staff Non-Union
Position Summary
The clinic receptionist will assist with the day-to-day needs of the University of Detroit Mercy Eye Institute's clinical functioning.
Essential Duties and Responsibilities
Performs all duties of a Clinic receptionist including, but not limited to, answering telephones, patient check-in, patient check-out, collecting patient demographic and insurance information, insurance verification, payment collection, posting charges/payments to EMR, daily deposit balancing, and preparing daily bank deposits.
Participates in clinical Risk Management, Quality Assurance, Compliance, and Patient Safety/Infection Control Programs.
Patient appointment management which includes scheduling, confirmation of appointments, triaging incoming calls, and management of missed appointments.
Assists interns and faculty with insurance and payment related questions.
Assists interns and faculty with billing, coding, and posting charges to EHR.
Ensures the front desk and waiting room area are clean and presentable.
Communicates effectively with patients, solving concerns politely, promptly and effectively.
Communicates effectively and professionally with all faculty, students, and staff members.
Assists with all aspects of clinic functions including optical and technician duties when needed.
Other duties as assigned or as needs arise relating to the effective implementation of the clinical program.
Minimum Qualifications
Education – A High School Diploma or GED.
Physical Requirements
Job may require lifting light weight objects (1 to 10 pounds) with no repetitive bending or stooping.
Work Environment
Regular exposure to favorable conditions such as those found in a normal office.
Salary/Pay Information
Commensurate with experience
Anticipated Schedule
TBD
Req Benefits:
At the University of Detroit Mercy we continually strive to provide a high-quality, comprehensive benefits package to our valued employees. We offer our employees the following:
Medical
Three health plans to choose from with a large national provider network
Dental
Option to purchase additional dental plan through Sun Life
Dental Care is available at the School of Dentistry to the employee, the employee's spouse or legally domiciled adult and dependents (dependents shall be as defined for Internal Revenue Service purposes).
The fee for such services shall be waived for the employee, the employee's spouse or legally domiciled adult and dependents, up to a cap of $3,000 per individual per calendar year. Beyond the $3,000 cap amount, employees will be responsible to pay 25% of any remaining fees for the balance of that year.
Vision
Option to purchase additional vision plan through Heritage
Vision benefits available at Detroit Mercy Eye Institute
$35 Comprehensive Eye Exam
Contact Lens Exam starting at $7o
50% off Optical Frames
25% off Sun Frames
30% off Prescription Lenses
20% off Prescription Contact Lenses
*Cannot be combined with insurance*
Health Savings Account and Flexible Spending Account options
Employee Assistance Program
Provided to everyone in your household
Short-Term and Long-Term Disability
Life and AD&D
One times base salary up to a hundred thousand dollars
Option to purchase additional life insurance, accident insurance, and/or critical illness insurance
Tuition Remission Benefit for you, your spouse, and children
Retirement Plan
Employees have a choice of the following: Employees who contribute 3% shall receive an Employer contribution of 6%, and employees who contribute 4% in the plan shall receive an Employer contribution of 8%.
Michigan's largest, most comprehensive private University, University of Detroit Mercy is an independent Catholic institution of higher education sponsored by the Sisters of Mercy and Society of Jesus. Detroit Mercy seeks qualified candidates who will contribute to the University's mission, diversity, and excellence of its academic community. University of Detroit Mercy is an Equal Opportunity Affirmative Action Employer with a diverse student body and welcomes persons of all backgrounds.
Compensation: Commensurate with experience
About University of Detroit Mercy
University of Detroit Mercy is a Catholic university in the Jesuit and Mercy traditions located in Detroit, Michigan. The university takes pride in its religious sponsors and offers a diverse education to its student body.