Clinic Receptionist — Hearing Care Clinic (View Royal, BC)

Hearing Care Clinic is a family owned and operated clinic who have been servicing the Vancouver Island community since 2017. We are a small, client-centered clinic who provide our patients with the latest hearing technology, complete consultations, support and guidance, and a personalized treatment.

We are currently seeking an Office Administrator to join our team in View Royal, BC. The successful candidate will work (Monday-Thursday 9:00AM - 4:30 PM, Fridays 9:30AM - 4PM). We are looking for someone that will go above and beyond for our customers to give our customers the best small business experience. We are looking for the proper candidate that will treat this office as if it was there own.

Training will be at one of our other locations either Mill Bay.

DUTIES AND RESPONSIBILITIES:
Scheduling client appointments
Answering calls and attending to walk-in clients
Conducting client follow-ups and appointment reminders via phone
Communicating with manufacturers
Filing (hard copy and soft copy) and data entry
Ordering and managing office supplies
Completing third-party paperwork
Cleaning of hearing aids (training provided)
Troubleshooting hearing aid issues (training provided)
WHY WORK FOR US?

Competitive compensation package
2 weeks paid vacation
The ability to make this role your own
Overall flexibility
Ability to develop strong relationships with clients
REQUIREMENTS:
1+ year of administrative experience
1+ year of customer service experience
Personable, self-directed, and organized personality
Professionalism
The ability to balance the needs of the clinic and the needs of the clients
As a healthcare organization, we pride ourselves on helping the residents of our communities. We go above and beyond to meet the needs of our patients. Come join us in our mission to become the clinic of choice for all hearing needs while caring for our patients with respect, offering the best hearing solutions, and providing ongoing support services.

Job Types: Part-time, Permanent
Pay: $25.00-$27.00 per hour
Benefits:
On-site parking
Schedule:
Day shift
Monday to Friday
No weekends
Ability to commute/relocate:
View Royal Victoria, BC: reliably commute or plan to relocate before starting work (required)
Experience:
Administrative: Minimum 1 year recent experience
Work Location: In person
Pay: $25.00-$27.00 per hour
Benefits:
Dental care
Extended health care
On-site parking
Vision care
Application question(s):
Describe your most recent Administrative experience.

Do you currently live locally and are you able to commute to the office in View Royal?

Experience:
Administrative: 2 years (required)
Location:
Victoria, BC V9A 7M8 (required)
Work Location: In person