full-time 1 month ago
Clinic Support Staff
River Valley Counseling
303 Beech Street, Holyoke, MA 01040
20.00 - 21.50/hr
About the Practice
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Job Description
Join our team here at River Valley Counseling Center, Inc.!
We are hiring a Clinical Support Staff for our Holyoke Outpatient Clinic!
About Us:
At River Valley Counseling Center, Inc. (RVCC), our mission is to improve the health and well-being of every person in our community. We provide expert, compassionate care grounded in honesty, respect, and dignity. Through collaboration, innovation, and education, we inspire hope and empower positive change in those we serve.
We are committed to being responsible stewards of our resources, ensuring efficient and cost-effective care for all.
Position Summary:
This position provides essential secretarial and receptionist support to ensure the smooth operation of a designated River Valley Counseling Center site. Responsibilities include managing client records, verifying insurance, scheduling appointments, handling phone calls, and maintaining a professional front office environment. The role also requires confidentiality, strong communication skills, and the ability to support staff, clients, and administrative functions efficiently.
Key Responsibilities:
Provide secretarial and clerical support to ensure the efficient and effective operation of the assigned site location.
Coordinate and schedule appointments, meetings, and other activities for professional staff as requested.
Organize, maintain, and accurately manage client and administrative files and records, ensuring timely retrieval when needed.
Answer incoming telephone calls promptly, professionally, and courteously, taking and relaying messages accurately and efficiently.
Maintain a high level of professionalism and customer service when interacting with clients, families, staff, and community partners.
Demonstrate flexibility and reliability to work evening hours and provide Saturday coverage on a rotating schedule as needed.
Qualifications:
Required:
High school diploma or equivalent.
Minimum of two (2) years of administrative or office experience in a healthcare setting.
Bilingual proficiency in English and Spanish required.
What We Offer:
A supportive, mission-driven work environment
Opportunities for professional development and continuing education
Competitive benefits package
Collaboration with a compassionate, multidisciplinary team
The chance to make a real difference in our communities
Summary of Benefits:
Salary Range: $20 - $21.50
Based on years of experience, level of education, specialty and licensure/certifications. Additional Compensation for advanced education for qualifying positions.
Generous time off benefits for eligible positions
Exclusive employee discounts
Excellent and affordable insurance including health, vision, dental and pet insurance
Mileage reimbursement
403b match
CEU reimbursement
#TherapistsOfTomorrow
We are hiring a Clinical Support Staff for our Holyoke Outpatient Clinic!
About Us:
At River Valley Counseling Center, Inc. (RVCC), our mission is to improve the health and well-being of every person in our community. We provide expert, compassionate care grounded in honesty, respect, and dignity. Through collaboration, innovation, and education, we inspire hope and empower positive change in those we serve.
We are committed to being responsible stewards of our resources, ensuring efficient and cost-effective care for all.
Position Summary:
This position provides essential secretarial and receptionist support to ensure the smooth operation of a designated River Valley Counseling Center site. Responsibilities include managing client records, verifying insurance, scheduling appointments, handling phone calls, and maintaining a professional front office environment. The role also requires confidentiality, strong communication skills, and the ability to support staff, clients, and administrative functions efficiently.
Key Responsibilities:
Provide secretarial and clerical support to ensure the efficient and effective operation of the assigned site location.
Coordinate and schedule appointments, meetings, and other activities for professional staff as requested.
Organize, maintain, and accurately manage client and administrative files and records, ensuring timely retrieval when needed.
Answer incoming telephone calls promptly, professionally, and courteously, taking and relaying messages accurately and efficiently.
Maintain a high level of professionalism and customer service when interacting with clients, families, staff, and community partners.
Demonstrate flexibility and reliability to work evening hours and provide Saturday coverage on a rotating schedule as needed.
Qualifications:
Required:
High school diploma or equivalent.
Minimum of two (2) years of administrative or office experience in a healthcare setting.
Bilingual proficiency in English and Spanish required.
What We Offer:
A supportive, mission-driven work environment
Opportunities for professional development and continuing education
Competitive benefits package
Collaboration with a compassionate, multidisciplinary team
The chance to make a real difference in our communities
Summary of Benefits:
Salary Range: $20 - $21.50
Based on years of experience, level of education, specialty and licensure/certifications. Additional Compensation for advanced education for qualifying positions.
Generous time off benefits for eligible positions
Exclusive employee discounts
Excellent and affordable insurance including health, vision, dental and pet insurance
Mileage reimbursement
403b match
CEU reimbursement
#TherapistsOfTomorrow
About River Valley Counseling
River Valley Counseling Center (RVCC) is a multifaceted community-based mental health agency dedicated to improving the health of all people in the community since 1953. They provide expert and compassionate care, education, and community partnerships, aiming to inspire hope and empower individuals.
Position Closed
This job is no longer accepting applications.