Clinical Building Coordinator & Receptionist

Position Overview
Bluestone Children’s Center is seeking a highly organized and proactive Building Coordinator & Receptionist to serve as the operational hub of the department. This role is essential to maintaining workflow efficiency, communication clarity, and a positive client experience throughout the building.

The ideal candidate thrives in a fast-paced healthcare environment, demonstrates strong executive functioning skills, and can effectively triage competing priorities while maintaining professionalism and composure.

Key Responsibilities
Front Desk & Client Coordination
Greet clients and families in a professional and welcoming manner
Check clients in and out of services accurately and efficiently
Manage iPad check-in and check-out processes
Monitor and respond to backend client notifications and scheduling alerts
Follow and respond to client notifications via intercom system
Operational Coordination
Sit at and manage the department’s primary coordination desk
Oversee backend workflow notifications to ensure timely follow-up
Designate tasks and responsibilities to “floating” staff members as needs arise
Support real-time problem-solving to prevent service disruptions
Maintain situational awareness of building activity to anticipate operational needs
Communication & Triage
Serve as the communication liaison between providers, support staff, and families
Triage emerging needs in a high-volume, fast-paced environment
Ensure urgent matters are escalated appropriately
Maintain clear, concise, and professional communication at all times
Ideal Candidate Profile
We are seeking an individual who demonstrates:
Impeccable organizational skills and attention to detail
Strong multitasking ability with excellent prioritization skills
The ability to triage effectively under pressure
Write professional and grammatically correct email notifications
A high level of situational awareness
Professional demeanor and polished communication skills
A consistently positive attitude and team-oriented mindset
Comfort working in a dynamic pediatric healthcare setting
Experience in healthcare, administrative coordination, or front desk operations is preferred.

Why This Role Matters
The Building Coordinator & Receptionist plays a critical role in ensuring smooth daily operations and an exceptional client experience. This individual supports both clinical staff and families by maintaining structure, flow, and responsiveness throughout the building.

If you are organized, adaptable, positive, professional, and energized by fast-paced environments, we encourage you to apply!

Job Type: Full-time
Pay: $35,360.00 - $42,000.00 per year
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Health savings account
Paid time off
Retirement plan
Vision insurance
Work Location: In person