Clinical Scheduling Specialist

Advanced Reconstructive Surgery Alliance (ARSA) and its affiliates TPSC, SMM and TCOPS are the largest Plastic Surgery medical practice in the country. Our expanding team of top tier physicians, coupled with our continued medical advancements, allows us to offer patients extraordinary clinical services with a 5-star experience. We have a bold vision with a desire to revolutionize the industry, meeting patient needs while favorably transforming their lives. Common across the enterprise is not only the commitment to providing safe patient care, but to employee satisfaction and growth opportunities. It is a culture of teamwork, respect and appreciation for all employees—whether caring for patients directly or working in a support role.

The Clinical Scheduling Specialist serves as the single point of ownership for the surgeon’s clinic schedule, ensuring timely access for high-priority patients while maintaining efficiency, balance, and clinical appropriateness. This role combines advanced scheduling expertise with strong clinical awareness to protect urgent consult capacity—particularly oncology—and minimize disruptions related to reschedules, cancellations, and no-shows.

Administrative Scheduling
Own and optimize the surgeon's clinic schedule to ensure timely patient access, efficient utilization, and smooth clinic flow.

Prioritize urgent appointments, including cancer consultations, while balancing new and established patients.

Collaborate with the surgery coordinator on overbooks and add-ons to maintain schedule integrity.

Monitor cancellations, no-shows, and scheduling trends to minimize disruptions and maximize access.

Maintain accurate scheduling documentation in the EMR and coordinate updates with clinical teams.

Clinically Aware Scheduling
Apply knowledge of visit types, pathology, radiology terminology (including BI-RADS), and clinical urgency to support appropriate scheduling decisions.

Escalate scheduling concerns that may delay patient care or impact clinic operations.

Prioritize high-acuity and time-sensitive patients without serving as a clinical triage decision-maker.

Cross-Training & Operational Support
Provide front desk and scheduling support across multiple locations as needed.

Assist with check-in, registration, scheduling adjustments, and patient navigation.

Cover staffing gaps to ensure continuity of patient access and clinic operations.

Success Measures
Timely access for high-priority patients.

Reduced reschedules, no-shows, and schedule disruptions.

Improved provider confidence, clinic utilization, and patient experience.

Qualifications
Experience in medical scheduling, preferably in a surgical or oncology setting.

Strong organizational, prioritization, and communication skills.

Clinical awareness to support scheduling decisions without requiring licensure.

Compensation & Benefits:
· Pay Range: $24-$29.50 an hour
the starting rate within this range for this role varies depending on a number of factors, including a candidate’s qualifications, skills, competencies, experience, and location.

Medical, Dental, and Vision Insurance (for eligible employees)
Health Savings Account (HSA)
Life and Long-Term Disability Insurance
401(k) with Profit Sharing
Paid Time Off (PTO)
Mileage Reimbursement (for applicable travel positions)
Employer Contribution Toward Health Insurance Premiums
Employee Discounts on Products and Services
IND2
Pay: $24.00 - $29.50 per hour
Experience:
clinical scheduling: 5 years (Required)
breast knowledge: 3 years (Preferred)
Willingness to travel:
25% (Required)
Work Location: In person