full-time 14 days ago
Concierge Medical Office Receptionist/Front Desk
Virginia Beach Premier Medical, P.C.
1860 Colonial Medical Court, Virginia Beach, VA 23454
19 - 21/hr
About the Practice
N/A Team Members
Epic Software
Job Description
Medical Receptionist / Front Desk
Virginia Beach Premier Medical, P.C.
Virginia Beach, VA 23454
Full-Time | Monday–Friday | 9:00 AM–5:00 PM
$18.00–$20.00 per hour
Join Our Concierge Medical Practice
Virginia Beach Premier Medical, P.C. is a small, concierge medical practice serving approximately 1,000 patients. We focus on providing personalized, relationship-based care and a high level of service to our patients.
We are looking for a friendly, dependable, and detail-oriented Medical Receptionist to join our front-office team.
As the first point of contact for our patients, you will play an important role in creating a welcoming, professional experience while helping our medical team provide the personalized service that is central to our concierge practice.
This is an excellent opportunity for someone who enjoys building relationships with patients, providing exceptional customer service, and working in a smaller, close-knit medical practice rather than a large, high-volume healthcare system.
What You'll Do
Welcome patients and provide a warm, professional experience at check-in and check-out.
Build positive, ongoing relationships with our patients and their families.
Schedule and coordinate patient appointments.
Answer incoming calls and assist patients with questions, requests, and appointment needs.
Provide responsive, courteous service to patients and help address their needs.
Verify and update patient demographic and insurance information.
Maintain accurate and confidential patient records in accordance with HIPAA requirements.
Use electronic health record (Athena and Epic) systems to document and update patient information.
Communicate effectively with physicians, nurses, and other members of the medical team.
Help keep the front desk organized and the patient experience running smoothly.
Handle multiple responsibilities while maintaining accuracy, professionalism, and attention to detail.
What We're Looking ForRequired
At least 1 year of medical office or medical receptionist experience.
Strong customer-service and communication skills.
Familiarity with medical terminology.
Ability to handle multiple tasks while maintaining accuracy.
Professional, dependable, and patient-focused attitude.
Ability to maintain patient confidentiality and follow HIPAA requirements.
High school diploma or equivalent.
Preferred
Experience with Athenahealth and/or Epic.
Experience with appointment scheduling and patient check-in/check-out.
Experience in a concierge, primary care, internal medicine, geriatrics, or hospital medicine setting.
Experience working in a patient-focused, relationship-based healthcare environment.
What We Offer
$18.00–$20.00 per hour, based on experience and qualifications
Monday–Friday, 9:00 AM–5:00 PM
No weekend hours
Closed for all major holidays
Health insurance
Dental insurance
401(k)
401(k) matching
Paid time off
Bereavement leave
Small, close-knit practice environment
Opportunity to develop lasting relationships with approximately 1,000 patients
A more personalized patient-care environment through our concierge practice model
Why Join Our Practice?
At Virginia Beach Premier Medical, you'll be part of a small concierge practice where personalized patient care truly matters.
Our practice is intentionally smaller, allowing our team to know our patients and provide a more personal level of service. We are looking for someone who takes pride in making patients feel welcomed, valued, and well cared for.
If you enjoy working with people, building genuine patient relationships, and being part of a close-knit team, this could be an excellent fit for you.
Work Location
Virginia Beach Premier Medical, P.C.
1860 Colonial Medical Ct
Virginia Beach, VA 23454
Pay: $19.00 - $21.00 per hour
Expected hours: 40.0 per week
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Work Location: In person
Virginia Beach Premier Medical, P.C.
Virginia Beach, VA 23454
Full-Time | Monday–Friday | 9:00 AM–5:00 PM
$18.00–$20.00 per hour
Join Our Concierge Medical Practice
Virginia Beach Premier Medical, P.C. is a small, concierge medical practice serving approximately 1,000 patients. We focus on providing personalized, relationship-based care and a high level of service to our patients.
We are looking for a friendly, dependable, and detail-oriented Medical Receptionist to join our front-office team.
As the first point of contact for our patients, you will play an important role in creating a welcoming, professional experience while helping our medical team provide the personalized service that is central to our concierge practice.
This is an excellent opportunity for someone who enjoys building relationships with patients, providing exceptional customer service, and working in a smaller, close-knit medical practice rather than a large, high-volume healthcare system.
What You'll Do
Welcome patients and provide a warm, professional experience at check-in and check-out.
Build positive, ongoing relationships with our patients and their families.
Schedule and coordinate patient appointments.
Answer incoming calls and assist patients with questions, requests, and appointment needs.
Provide responsive, courteous service to patients and help address their needs.
Verify and update patient demographic and insurance information.
Maintain accurate and confidential patient records in accordance with HIPAA requirements.
Use electronic health record (Athena and Epic) systems to document and update patient information.
Communicate effectively with physicians, nurses, and other members of the medical team.
Help keep the front desk organized and the patient experience running smoothly.
Handle multiple responsibilities while maintaining accuracy, professionalism, and attention to detail.
What We're Looking ForRequired
At least 1 year of medical office or medical receptionist experience.
Strong customer-service and communication skills.
Familiarity with medical terminology.
Ability to handle multiple tasks while maintaining accuracy.
Professional, dependable, and patient-focused attitude.
Ability to maintain patient confidentiality and follow HIPAA requirements.
High school diploma or equivalent.
Preferred
Experience with Athenahealth and/or Epic.
Experience with appointment scheduling and patient check-in/check-out.
Experience in a concierge, primary care, internal medicine, geriatrics, or hospital medicine setting.
Experience working in a patient-focused, relationship-based healthcare environment.
What We Offer
$18.00–$20.00 per hour, based on experience and qualifications
Monday–Friday, 9:00 AM–5:00 PM
No weekend hours
Closed for all major holidays
Health insurance
Dental insurance
401(k)
401(k) matching
Paid time off
Bereavement leave
Small, close-knit practice environment
Opportunity to develop lasting relationships with approximately 1,000 patients
A more personalized patient-care environment through our concierge practice model
Why Join Our Practice?
At Virginia Beach Premier Medical, you'll be part of a small concierge practice where personalized patient care truly matters.
Our practice is intentionally smaller, allowing our team to know our patients and provide a more personal level of service. We are looking for someone who takes pride in making patients feel welcomed, valued, and well cared for.
If you enjoy working with people, building genuine patient relationships, and being part of a close-knit team, this could be an excellent fit for you.
Work Location
Virginia Beach Premier Medical, P.C.
1860 Colonial Medical Ct
Virginia Beach, VA 23454
Pay: $19.00 - $21.00 per hour
Expected hours: 40.0 per week
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Work Location: In person
Requirements
• High school diploma or GED
• HIPAA
• Medical terminology
• Attention to detail
• Athenahealth
• HIPAA
• Medical terminology
• Attention to detail
• Athenahealth
About Virginia Beach Premier Medical, P.C.
Medical Office