Cosmetic Coordinator/Medical Receptionist

Job Overview
ICT Eye and BE Aesthetics are looking for a friendly, organized, and motivated Cosmetic Coordinator to help create an exceptional experience for our cosmetic patients. This position plays an important role in both patient care and the daily operations of our aesthetics department.

The ideal candidate is outgoing, dependable, detail-oriented, and excited to learn about aesthetic treatments and skincare products. You should feel comfortable speaking with patients, managing multiple priorities, and helping the cosmetic schedule run smoothly from beginning to end.

Responsibilities
Answer incoming phone calls and respond to cosmetic patient questions
Schedule appointments for our physician and aesthetician
Welcome patients and provide a friendly, professional experience
Check patients out, collect payments, and schedule follow-up appointments
Learn about our cosmetic services, treatments, promotions, and skincare products
Educate patients on available services and products within the scope of your training
Assist with cosmetic patient workups, including updating medical history, taking photographs, and preparing patients for their visit
Scribe and assist the physician during cosmetic consultations and treatments
Coordinate the daily cosmetic schedule and keep patient flow running efficiently
Process incoming inventory, maintain accurate product counts, and help monitor supply levels
Assist with product displays, restocking, and keeping cosmetic areas clean and organized
Communicate with the physician, aesthetician, and other team members regarding schedules and patient needs
Help ensure cosmetic charts, consents, photographs, and documentation are completed appropriately
Provide support with cosmetic events, promotions, and other departmental needs
What We Are Looking For
Excellent communication and customer-service skills
A warm, positive, and professional personality
Strong organizational skills and attention to detail
Ability to multitask and take ownership of the cosmetic department’s daily workflow
Confidence discussing services and products with patients
Willingness to learn about medical aesthetics, skincare, and cosmetic procedures
Ability to work well independently and as part of a team
Dependable, flexible, and comfortable working in a fast-paced environment
Previous experience in healthcare, aesthetics, skincare, sales, or customer service is preferred but not required
This is a great opportunity for someone who enjoys building relationships with patients, learning about aesthetics, and helping a growing cosmetic department stay organized and successful.

Pay: $16.00 - $22.00 per hour
Expected hours: 36.0 – 40.0 per week
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Vision insurance
Work Location: In person