full-time 1 month ago
Customer Service Assistant/ Receptionist
Magna Health Systems
7456 South State Road, Chicago, IL 60638
18.26 - 20.56/hr
About the Practice
N/A Team Members
Other Software
Job Description
Job description
Magna Surgical Center, one of the Midwest’s leading outpatient surgical centers, is seeking a Customer Service Assistant/ Receptionist with strong communication skills interested in working in healthcare as a primary liaison to patients and other customers. Motivated service-oriented candidates with experience in healthcare, hospitality, retail, and other customer-facing roles will be strongly considered.
Ideal candidate would possess:
Outstanding customer service skills
Interpersonal skills
Desire to work with patients
Positive & Collaborative attitude internally and externally
Essential Duties:
Welcoming patients and other customers and acting as a resource to enhance their experience at the Center whether in person or on the phone.
Maintain a clean professional and welcoming atmosphere in the reception area.
Assists in admitting patients in an accurate, thorough, and timely manner according to policy and procedure.
Administrative duties such as working with patient charts, assisting with scheduling of patients, collecting payments, and answering incoming phone calls
Gathers and updates accurately financial, insurance, and personal demographic information.
Collects self-pay portions and deductibles of bills, and records in manner.
Liaison with other departments and physicians to communicate patient updates and status.
Work closely with the clinical department to ensure patient charts are created and completed in a timely manner.
Schedules surgical procedures independently and with the collaboration of the Assistant Administrator and Medical Director.
Protect patient confidentially by ensuring health information is secure at all times.
Updates and maintains medical records and filing.
Demonstrates appropriate use of computer systems.
Inventory and restock medical office supplies
Responsible for other duties as assigned.
Bilingual is a plus
Experience:
High School graduate or equivalent and 1-2 years of related experience.
Current CPR Certificate. Medical Assist Certification (preferred)
Job Types: Full-time
Pay: $18.26- $20.56 per hour
Benefits:
401(k)
401(k) matching
AD&D insurance
Dental insurance
Disability insurance
Employee assistance program
Flexible spending account
Free parking
Health insurance
Health savings account
Life insurance
Opportunities for advancement
Paid time off
Referral program
Vision insurance
Wellness program
Medical Specialty:
Surgery
Schedule:
Monday to Friday
No weekends
Ability to commute/relocate:
Chicago, IL 60638: Reliably commute or planning to relocate before starting work (Required)
Experience:
Computer skills: 1 year (Required)
Customer service: 2 years (Required)
License/Certification:
Certified Medical Assistant (Preferred)
Work Location: In person
Job Type: Full-time
Pay: $18.26 - $20.56 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Referral program
Vision insurance
Work Location: In person
Magna Surgical Center, one of the Midwest’s leading outpatient surgical centers, is seeking a Customer Service Assistant/ Receptionist with strong communication skills interested in working in healthcare as a primary liaison to patients and other customers. Motivated service-oriented candidates with experience in healthcare, hospitality, retail, and other customer-facing roles will be strongly considered.
Ideal candidate would possess:
Outstanding customer service skills
Interpersonal skills
Desire to work with patients
Positive & Collaborative attitude internally and externally
Essential Duties:
Welcoming patients and other customers and acting as a resource to enhance their experience at the Center whether in person or on the phone.
Maintain a clean professional and welcoming atmosphere in the reception area.
Assists in admitting patients in an accurate, thorough, and timely manner according to policy and procedure.
Administrative duties such as working with patient charts, assisting with scheduling of patients, collecting payments, and answering incoming phone calls
Gathers and updates accurately financial, insurance, and personal demographic information.
Collects self-pay portions and deductibles of bills, and records in manner.
Liaison with other departments and physicians to communicate patient updates and status.
Work closely with the clinical department to ensure patient charts are created and completed in a timely manner.
Schedules surgical procedures independently and with the collaboration of the Assistant Administrator and Medical Director.
Protect patient confidentially by ensuring health information is secure at all times.
Updates and maintains medical records and filing.
Demonstrates appropriate use of computer systems.
Inventory and restock medical office supplies
Responsible for other duties as assigned.
Bilingual is a plus
Experience:
High School graduate or equivalent and 1-2 years of related experience.
Current CPR Certificate. Medical Assist Certification (preferred)
Job Types: Full-time
Pay: $18.26- $20.56 per hour
Benefits:
401(k)
401(k) matching
AD&D insurance
Dental insurance
Disability insurance
Employee assistance program
Flexible spending account
Free parking
Health insurance
Health savings account
Life insurance
Opportunities for advancement
Paid time off
Referral program
Vision insurance
Wellness program
Medical Specialty:
Surgery
Schedule:
Monday to Friday
No weekends
Ability to commute/relocate:
Chicago, IL 60638: Reliably commute or planning to relocate before starting work (Required)
Experience:
Computer skills: 1 year (Required)
Customer service: 2 years (Required)
License/Certification:
Certified Medical Assistant (Preferred)
Work Location: In person
Job Type: Full-time
Pay: $18.26 - $20.56 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Referral program
Vision insurance
Work Location: In person
Requirements
• High school diploma or GED
• Computer operation
• Medical scheduling
• Teamwork
• Bilingual
• Computer operation
• Medical scheduling
• Teamwork
• Bilingual
About Magna Health Systems
Magna Surgical Center is a Joint Commission accredited, Medicare-certified, multi-specialty surgery center that has provided ambulatory services since 1987. They strive to provide the highest standard of outpatient surgical care in the most advanced technical and professional environment available.
Position Closed
This job is no longer accepting applications.