Customer Service Receptionist

Job description:
Eye Care for the Adirondacks is the largest and most comprehensive eye care facility in the North Country. Our mission is to provide the highest quality of care to every person who visits our practice. We aim for excellence, professionalism, commitment, and teamwork. We strive to provide a safe and healthy working/learning environment, and we are looking to expand our Team.

As a Receptionist, you’ll play a vital role ensuring our patients’ visit begins and ends positively and smoothly. Our office focuses on quality patient care and strives to provide the highest level of customer service. We are looking for a team member who is reliable, has great phone etiquette, and has excellent in person communication skills.

We value and recognize hard work and dedication and when possible provide opportunities for growth and advancement.

Responsibilities
Positive interactions with patients
Answering phones
Scheduling and confirming appointments
Collecting/processing payments
Greeting/checking in patients
Going over benefits with patients
Monitoring patient wait time
Must-have qualification
High school diploma or GED equivalent
Customer Service experience
Preferred qualification
Experience in healthcare
Schedule: Monday-Friday
Eyecare for the Adirondacks offers medical insurance, dental insurance, significant eye care discounts, 401(K), and paid time off. We are an equal opportunity employer and all qualified applicants will receive consideration for employment. Other characteristic protected by law.

Job Type: Full-time
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Health savings account
Life insurance
Paid time off
Work Location: In person
Pay: $18.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance
Work Location: In person