full-time 1 month ago
Dental Administrative Assistant
West 17 Ave Dental Clinic
1608 17th Avenue SW, Calgary, AB T2T 0E3
Competitive Compensation
About the Practice
N/A Team Members
ClearDent Software
Office Tour & Photos
Job Description
Dental Administrative Assistant
Overview
We are looking for a reliable, organized, and detail-oriented Dental Administrative Assistant to join our team. The ideal candidate will have strong administrative and communication skills, a professional and friendly manner, and the ability to stay organized in a busy dental office.
This position is an important part of our clinic’s daily operations. You will work closely with the dentists, hygienists, and other team members to ensure appointments, patient records, billing, insurance, and administrative tasks are handled accurately and efficiently.
Key Responsibilities
Patient & Front Desk Support
Welcome patients in a friendly and professional manner.
Assist with patient check-in and check-out.
Answer incoming calls, respond to patient inquiries, and provide accurate information.
Communicate with patients regarding appointments, treatment, payments, and follow-ups.
Scheduling & Appointment Management
Book, confirm, reschedule, and coordinate patient appointments.
Manage the daily appointment schedule and help optimize clinic flow.
Follow up with patients regarding missed, cancelled, or outstanding appointments.
Maintain and manage the clinic recall system.
Administrative & Records Management
Maintain accurate and up-to-date patient records.
Enter and update patient information in the dental practice management system.
Complete filing, data entry, scanning, and other administrative duties.
Maintain patient confidentiality and follow applicable privacy requirements.
Billing & Insurance
Process patient payments and provide receipts.
Submit and follow up on dental insurance claims.
Assist patients with questions regarding insurance coverage, estimates, and account balances.
Monitor outstanding accounts and assist with payment follow-up when required.
Office Coordination
Communicate effectively with dentists, hygienists, dental assistants, and other team members.
Assist with day-to-day office administration and organization.
Help ensure the front office operates efficiently and professionally.
Support the team with other administrative duties as required.
What We’re Looking For
Previous experience in a dental office or dental administrative position.
Strong organizational and time-management skills.
Excellent attention to detail and accuracy.
Professional, friendly, and patient-focused communication style.
Ability to multitask and prioritize in a fast-paced dental environment.
Strong computer and administrative skills.
Experience with ClearDent and Recall Max is an asset, but training can be provided.
Dental insurance and billing experience is an asset.
Fluency in English is highly desirable.
Reliable, dependable, and willing to work as part of a team.
What We Offer
A supportive and friendly dental office environment.
A professional and collaborative team.
Opportunities to learn and develop your dental administrative skills.
A role where your organization, communication, and patient-service skills make a direct impact.
Opportunities for long-term growth within the practice.
How to Apply
If you are an organized and motivated dental administrative professional who enjoys working with patients and being part of a team, we would love to hear from you.
Apply today and join our dental team!
Job Types: Full-time, Part-time
Benefits:
Dental care
On-site parking
Ability to commute/relocate:
Calgary, AB T2T 0E3: reliably commute or plan to relocate before starting work (preferred)
Experience:
Dental receptionist: 1 year (preferred)
Work Location: In person
Overview
We are looking for a reliable, organized, and detail-oriented Dental Administrative Assistant to join our team. The ideal candidate will have strong administrative and communication skills, a professional and friendly manner, and the ability to stay organized in a busy dental office.
This position is an important part of our clinic’s daily operations. You will work closely with the dentists, hygienists, and other team members to ensure appointments, patient records, billing, insurance, and administrative tasks are handled accurately and efficiently.
Key Responsibilities
Patient & Front Desk Support
Welcome patients in a friendly and professional manner.
Assist with patient check-in and check-out.
Answer incoming calls, respond to patient inquiries, and provide accurate information.
Communicate with patients regarding appointments, treatment, payments, and follow-ups.
Scheduling & Appointment Management
Book, confirm, reschedule, and coordinate patient appointments.
Manage the daily appointment schedule and help optimize clinic flow.
Follow up with patients regarding missed, cancelled, or outstanding appointments.
Maintain and manage the clinic recall system.
Administrative & Records Management
Maintain accurate and up-to-date patient records.
Enter and update patient information in the dental practice management system.
Complete filing, data entry, scanning, and other administrative duties.
Maintain patient confidentiality and follow applicable privacy requirements.
Billing & Insurance
Process patient payments and provide receipts.
Submit and follow up on dental insurance claims.
Assist patients with questions regarding insurance coverage, estimates, and account balances.
Monitor outstanding accounts and assist with payment follow-up when required.
Office Coordination
Communicate effectively with dentists, hygienists, dental assistants, and other team members.
Assist with day-to-day office administration and organization.
Help ensure the front office operates efficiently and professionally.
Support the team with other administrative duties as required.
What We’re Looking For
Previous experience in a dental office or dental administrative position.
Strong organizational and time-management skills.
Excellent attention to detail and accuracy.
Professional, friendly, and patient-focused communication style.
Ability to multitask and prioritize in a fast-paced dental environment.
Strong computer and administrative skills.
Experience with ClearDent and Recall Max is an asset, but training can be provided.
Dental insurance and billing experience is an asset.
Fluency in English is highly desirable.
Reliable, dependable, and willing to work as part of a team.
What We Offer
A supportive and friendly dental office environment.
A professional and collaborative team.
Opportunities to learn and develop your dental administrative skills.
A role where your organization, communication, and patient-service skills make a direct impact.
Opportunities for long-term growth within the practice.
How to Apply
If you are an organized and motivated dental administrative professional who enjoys working with patients and being part of a team, we would love to hear from you.
Apply today and join our dental team!
Job Types: Full-time, Part-time
Benefits:
Dental care
On-site parking
Ability to commute/relocate:
Calgary, AB T2T 0E3: reliably commute or plan to relocate before starting work (preferred)
Experience:
Dental receptionist: 1 year (preferred)
Work Location: In person
Requirements
• Electronic medical records
• EHR systems
• Dental receptionist
• Filing
• Patient service
• EHR systems
• Dental receptionist
• Filing
• Patient service
About West 17 Ave Dental Clinic
West 17th Avenue Dental Care has been a cornerstone of Calgary's downtown west community for over 30 years. Their multilingual team of dentists, hygienists, and support staff aims to give every patient in Calgary a smile they're proud of by offering comprehensive dental care tailored to every stage of life.
Position Closed
This job is no longer accepting applications.