full-time 25 days ago
Dental Administrator/Assistant
dentistry@wharnclife
141 Wharncliffe Road South, London, ON N6J 2K4
From 23/hr
About the Practice
N/A Team Members
Tracker Software
Office Tour & Photos
Job Description
We are seeking a highly organized and friendly Dental Administrator to join our team for a front desk position. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service in a family based dental office environment. This role requires proficiency in managing phone systems, electronic dental records, and familiarity with dental terminology. Experience in a dental office as a dental assistant or as a dental receptionist is preferred. Wage to be negotiated based on experience.
Responsibilities
Greet and assist patients as they arrive, ensuring a welcoming atmosphere.
Manage incoming calls and respond to inquiries regarding appointments, services, and general information.
Schedule and confirm patient appointments using electronic dental records systems.
Maintain accurate patient records and ensure all documentation is up to date.
Process patient check-ins and check-outs efficiently.
Handle billing inquiries and assist with insurance verification as needed.
Collaborate with clinical staff to ensure smooth patient flow throughout the office.
Maintain cleanliness and organization of the front desk area.
Assist with other administrative tasks to support the office operations
Requirements
Previous experience as a Front Desk Receptionist or in a similar administrative role within a dental office is preferred.
Proficient in using phone systems and electronic medical records software; experience with Tracker is a plus.
Strong understanding of medical terminology and office procedures.
Excellent communication skills, both verbal and written.
Ability to multitask effectively while maintaining attention to detail.
Strong customer service orientation with a friendly demeanor.
High school diploma or equivalent; additional certification in office administration or dental assisting is an advantage.
Join our team as a Dental Administrator to contribute to the efficient functioning of our dental office while providing top-notch service to our patients!
Job Type: Full-time
Pay: From $23.00 per hour
Expected hours: 30.0 – 44.0 per week
Benefits:
On-site parking
Flexible language requirement:
French not required
Education:
Secondary School (preferred)
Experience:
Dental receptionist: 1 year (preferred)
Work Location: In person
Responsibilities
Greet and assist patients as they arrive, ensuring a welcoming atmosphere.
Manage incoming calls and respond to inquiries regarding appointments, services, and general information.
Schedule and confirm patient appointments using electronic dental records systems.
Maintain accurate patient records and ensure all documentation is up to date.
Process patient check-ins and check-outs efficiently.
Handle billing inquiries and assist with insurance verification as needed.
Collaborate with clinical staff to ensure smooth patient flow throughout the office.
Maintain cleanliness and organization of the front desk area.
Assist with other administrative tasks to support the office operations
Requirements
Previous experience as a Front Desk Receptionist or in a similar administrative role within a dental office is preferred.
Proficient in using phone systems and electronic medical records software; experience with Tracker is a plus.
Strong understanding of medical terminology and office procedures.
Excellent communication skills, both verbal and written.
Ability to multitask effectively while maintaining attention to detail.
Strong customer service orientation with a friendly demeanor.
High school diploma or equivalent; additional certification in office administration or dental assisting is an advantage.
Join our team as a Dental Administrator to contribute to the efficient functioning of our dental office while providing top-notch service to our patients!
Job Type: Full-time
Pay: From $23.00 per hour
Expected hours: 30.0 – 44.0 per week
Benefits:
On-site parking
Flexible language requirement:
French not required
Education:
Secondary School (preferred)
Experience:
Dental receptionist: 1 year (preferred)
Work Location: In person
Requirements
• High school diploma or GED
• Electronic medical records
• Dental receptionist
• Patient service
• Administrative experience
• Electronic medical records
• Dental receptionist
• Patient service
• Administrative experience
About dentistry@wharnclife
Wharncliffe Family Dental, located in North London, ON, has been proudly serving the community for over 30 years. They provide family dental care in a friendly environment, welcoming patients of all ages. With a commitment to excellent dental care and a focus on restorative, cosmetic, and preventative dentistry, their goal is to help patients achieve healthy smiles that boost health, appearance, and confidence.