full-time 3 months ago
Dental Administrator (Concierge)
Passion Dental
Toronto, ON
25–30/hr
About the Practice
N/A Team Members
Dentrix Software
Office Tour & Photos
Job Description
We’re Hiring: Dental Administrator (Concierge) – Royce Dental | Etobicoke, ON
Royce Dental is growing, and we’re looking for a friendly, organized, and service-driven Dental Concierge to join our team in Etobicoke.
If you enjoy working with people, thrive in a fast-paced environment, and take pride in delivering exceptional service, this is a great opportunity to be part of a modern, patient-focused clinic.
About the Role
At Royce Dental, we believe every visit should feel welcoming, seamless, and personalized.
As a Dental Concierge, you’re more than a front desk team member—you’re the first impression of the clinic. You help set the tone, build trust with patients, and ensure every experience is smooth from start to finish.
What You’ll Be Doing
Welcome patients in person, over the phone, and via email
Manage and optimize the appointment schedule, including filling last-minute openings
Handle patient inquiries, referrals, and communication with other offices
Explain treatment plans, insurance coverage, and payment options
Process billing and insurance claims accurately
Follow up on outstanding accounts receivable
Maintain accurate and up-to-date patient records
Support the clinical team to keep daily operations running smoothly
What We’re Looking For
Minimum 1 year of experience in administration, reception, or customer service
Dental or healthcare experience is an asset
Strong organizational and multitasking skills
Excellent communication and a patient-first approach
Professional, friendly, and calm under pressure
Comfortable working in a fast-paced, team-oriented environment
Experience with dental software (ClearDent, Dentrix, AbelDent) is an asset
IPAC certification is a bonus
Why Join Royce Dental?
Modern, patient-focused clinic environment
Supportive and team-driven culture
Opportunity to grow within a strong network of practices
Competitive compensation based on experience
Evening and weekend shifts may be required
Hourly rate: $25-30
About Us
Royce Dental is part of Passion Dental Group, a growing network of clinics across Ontario focused on delivering high-quality care with a hospitality-driven approach.
We believe dentistry is about more than clinical care—it’s about creating thoughtful, comfortable experiences for every patient.
Apply Today
If you’re excited to be part of a positive, high-energy team and make a real impact on patient experience, we’d love to hear from you.
Join Royce Dental in Etobicoke and help us create something great.
#PassionMP
Passion Dental Group is committed to workplace diversity and provides accommodations to applicants with disabilities throughout our hiring process. We do not use artificial intelligence or automated decision-making tools to screen or assess candidates; all applications are reviewed by our recruitment team. Limited AI-enabled tools may be used solely for note-taking during phone screening interviews. If you require accommodation at any stage of the hiring process, please let us know by emailing careers@passiondental.ca
Royce Dental is growing, and we’re looking for a friendly, organized, and service-driven Dental Concierge to join our team in Etobicoke.
If you enjoy working with people, thrive in a fast-paced environment, and take pride in delivering exceptional service, this is a great opportunity to be part of a modern, patient-focused clinic.
About the Role
At Royce Dental, we believe every visit should feel welcoming, seamless, and personalized.
As a Dental Concierge, you’re more than a front desk team member—you’re the first impression of the clinic. You help set the tone, build trust with patients, and ensure every experience is smooth from start to finish.
What You’ll Be Doing
Welcome patients in person, over the phone, and via email
Manage and optimize the appointment schedule, including filling last-minute openings
Handle patient inquiries, referrals, and communication with other offices
Explain treatment plans, insurance coverage, and payment options
Process billing and insurance claims accurately
Follow up on outstanding accounts receivable
Maintain accurate and up-to-date patient records
Support the clinical team to keep daily operations running smoothly
What We’re Looking For
Minimum 1 year of experience in administration, reception, or customer service
Dental or healthcare experience is an asset
Strong organizational and multitasking skills
Excellent communication and a patient-first approach
Professional, friendly, and calm under pressure
Comfortable working in a fast-paced, team-oriented environment
Experience with dental software (ClearDent, Dentrix, AbelDent) is an asset
IPAC certification is a bonus
Why Join Royce Dental?
Modern, patient-focused clinic environment
Supportive and team-driven culture
Opportunity to grow within a strong network of practices
Competitive compensation based on experience
Evening and weekend shifts may be required
Hourly rate: $25-30
About Us
Royce Dental is part of Passion Dental Group, a growing network of clinics across Ontario focused on delivering high-quality care with a hospitality-driven approach.
We believe dentistry is about more than clinical care—it’s about creating thoughtful, comfortable experiences for every patient.
Apply Today
If you’re excited to be part of a positive, high-energy team and make a real impact on patient experience, we’d love to hear from you.
Join Royce Dental in Etobicoke and help us create something great.
#PassionMP
Passion Dental Group is committed to workplace diversity and provides accommodations to applicants with disabilities throughout our hiring process. We do not use artificial intelligence or automated decision-making tools to screen or assess candidates; all applications are reviewed by our recruitment team. Limited AI-enabled tools may be used solely for note-taking during phone screening interviews. If you require accommodation at any stage of the hiring process, please let us know by emailing careers@passiondental.ca
About Passion Dental
Passion Dental Services is a clinician-led organization founded by Dr. Patrick Assioun in 2002 in Massachusetts. The organization focuses on allowing doctors to concentrate on patient care by relieving them of administrative burdens. With a variety of dental specialties under one roof, including general dentistry, orthodontics, and endodontics, Passion Dental operates across Massachusetts, New Hampshire, Connecticut, and Upstate New York.
Position Closed
This job is no longer accepting applications.