Dental Administrator/Receptionist

Job Summary: Dental Receptionist - Front Office Administrator
Are you an experienced dental receptionist who loves helping patients feel welcome and cared for? We’re looking for a friendly, energetic team member to join our happy dental home and provide outstanding administrative support in a professional dental setting dedicated to patient-centered care.

Our well-established, family-oriented dental practice is proud to have long-term staff, a positive environment, and a team that truly enjoys working together. We’re searching for someone who is professional, organized, compassionate, and ready to become a valued part of our dental family.

The ideal candidate will serve as the first point of contact for patients, managing appointment scheduling, patient check-in and check-out, and administrative tasks. This role requires excellent communication skills, proficiency with dental software, and a strong understanding of medical and dental terminology. The Dental Receptionist plays a vital role in ensuring smooth daily operations and delivering exceptional patient service.

Duties
Greet patients warmly and efficiently manage front desk operations
Schedule, confirm, and reschedule patient appointments using dental management software such as Power Practice X and Recall Max
Answer multi-line phone systems promptly and professionally
Verify patient insurance information, manage predeterminations and process payments accurately
Maintain electronic medical records with attention to detail and confidentiality
Assist patients with paperwork, forms, and billing inquiries
Manage correspondence, including emails and appointment reminders
Ensure the reception area remains clean, organized, and welcoming
Collaborate with dental staff to facilitate smooth patient flow and communication
Requirements
Prior experience as a Dental Receptionist or in a dental or medical office setting
Proficiency with Power Practice (or similar PMS), Recall Max and Patterson Imaging
Strong knowledge of medico-dental terminology
Excellent organizational skills with the ability to multitask efficiently in a fast-paced environment
Experience handling multi-line phone systems with professionalism
Office experience in dental administrative roles or as a clinical team member is highly desirable
Ability to work well independently and as part of a team
Values long-term relationships with patients and coworkers
Strong communication skills with a friendly demeanor
Knowledge of insurance verification processes is a major asset
What We Offer:
Permanent full-time position
Competitive wages
Health benefits
Uniform allowance
Flexible holiday scheduling
No weekends or late nights
Free parking
A welcoming, family-oriented workplace
Long-standing, supportive team members
Positive and respectful work environment
Opportunity for long-term growth and stability
Hours:
4 days per week (with possibility of 5 days)
Tuesday and Thursday: 8:15 AM – 4:15 PM
Wednesday and Friday: 7:15 AM – 3:15 PM
Some shift changes may be required for holiday coverage, upon discussion with the front office team
If you’re looking for more than just a job — and want to join a practice where patients and staff feel like family — we’d love to hear from you!

Pay: $25.00-$35.00 per hour
Benefits:
Company events
Dental care
Extended health care
On-site parking
Paid time off
Work Location: In person