Dental Administrator/Receptionist

Job Overview
We are seeking a professional and organized Dental Administrator/Receptionist to join our dental practice. The ideal candidate will serve as the first point of contact for patients, managing front desk operations with efficiency and a friendly demeanor. This role requires strong administrative skills, familiarity with dental and medical terminology, and experience with dental office software to ensure smooth daily operations. The Dental Administrator/Receptionist plays a vital role in providing excellent patient service, maintaining accurate records, and supporting the clinical team.

Duties
Greet patients warmly and assist them with check-in and check-out procedures
Manage multi-line phone systems to schedule appointments, answer inquiries, and relay messages
Verify patient insurance information and process payments accurately
Maintain electronic records using Dentrix
Prepare and update patient files ensuring all information is current and complete
Assist with appointment scheduling, rescheduling, and cancellations
Handle correspondence via email, text and phone to coordinate patient care
Support administrative tasks including filing, data entry, and inventory management
Ensure the front desk area remains organized, clean, and welcoming
Collaborate with clinical staff to facilitate smooth patient flow throughout the day
Skills
Proven experience as a dental receptionist or in a dental or medical office environment, or other relevant administrative xperience
Proficiency with dental practice management software such as Dentr
Strong knowledge of medical terminology relevant to dentistry and healthcare
Excellent communication skills, both verbal and written
Ability to operate multi-line phone systems efficiently
Exceptional organizational skills with attention to detail
Ability to multitask effectively in a fast-paced environment
Professional appearance and friendly demeanor to enhance patient experience
This position offers an engaging work environment where your administrative expertise will directly contribute to providing exceptional patient care. We value professionalism, efficiency, and a positive attitude in our team members.

Pay: $22.00-$30.00 per hour
Benefits:
Company events
Dental care
Flexible schedule
Paid time off
Work Location: In person