full-time 3 months ago
Dental Administrator
FAMILY DENTISTRY
Toronto, ON M4G 3E8
22–30/hr
About the Practice
N/A Team Members
Dentrix Software
Office Tour & Photos
Job Description
Position Summary
The Dental Receptionist serves as the first point of contact for patients, providing excellent customer service while coordinating administrative and scheduling activities. The role involves managing appointments, maintaining patient records, processing insurance information, and supporting the dental team to ensure an efficient and welcoming environment.
Key Responsibilities
Greet patients and visitors in a friendly and professional manner.
Answer telephone calls, emails, and other inquiries promptly.
Schedule, confirm, and reschedule patient appointments.
Register new patients and update existing patient records.
Verify dental insurance coverage and explain benefits to patients.
Prepare and submit insurance claims and follow up on outstanding claims.
Collect payments and process billing transactions.
Maintain accurate patient charts and electronic records.
Send appointment reminders and follow-up communications.
Coordinate treatment schedules with dentists and hygienists.
Manage recall systems and contact patients due for routine care.
Handle referrals and request or forward dental records when required.
Ensure patient confidentiality and comply with privacy regulations.
Maintain a clean and organized reception area.
Assist with general administrative duties such as filing, scanning, and preparing reports.
Qualifications
Must have 3+ years of previous dental experience.
Knowledge of dental terminology and dental procedures.
Familiarity with dental practice management software (preferred Cleardent)
Understanding of dental insurance plans and claim submission processes.
Proficiency in Microsoft Office and general computer skills.
Strong organizational and multitasking abilities.
Excellent communication and interpersonal skills.
Attention to detail and accuracy.
Ability to work independantly and effectively in a fast-paced environment.
Skills and Competencies
Customer service excellence
Professional telephone etiquette
Time management and prioritization
Problem-solving abilities
Teamwork and collaboration
Confidentiality and discretion
Accuracy in data entry and financial transactions
Typical Duties in a Dental Office
Opening and closing the front desk.
Confirming the next day's appointments.
Reviewing schedules for treatment needs and insurance coverage.
Collecting co-payments and outstanding balances.
Coordinating with specialists and laboratories.
Assisting patients with forms and answering questions regarding their treatment appointments.
.
Pay: $22.00-$30.00 per hour
Benefits:
Dental care
Experience:
Dental office: 3 years (preferred)
Work Location: In person
The Dental Receptionist serves as the first point of contact for patients, providing excellent customer service while coordinating administrative and scheduling activities. The role involves managing appointments, maintaining patient records, processing insurance information, and supporting the dental team to ensure an efficient and welcoming environment.
Key Responsibilities
Greet patients and visitors in a friendly and professional manner.
Answer telephone calls, emails, and other inquiries promptly.
Schedule, confirm, and reschedule patient appointments.
Register new patients and update existing patient records.
Verify dental insurance coverage and explain benefits to patients.
Prepare and submit insurance claims and follow up on outstanding claims.
Collect payments and process billing transactions.
Maintain accurate patient charts and electronic records.
Send appointment reminders and follow-up communications.
Coordinate treatment schedules with dentists and hygienists.
Manage recall systems and contact patients due for routine care.
Handle referrals and request or forward dental records when required.
Ensure patient confidentiality and comply with privacy regulations.
Maintain a clean and organized reception area.
Assist with general administrative duties such as filing, scanning, and preparing reports.
Qualifications
Must have 3+ years of previous dental experience.
Knowledge of dental terminology and dental procedures.
Familiarity with dental practice management software (preferred Cleardent)
Understanding of dental insurance plans and claim submission processes.
Proficiency in Microsoft Office and general computer skills.
Strong organizational and multitasking abilities.
Excellent communication and interpersonal skills.
Attention to detail and accuracy.
Ability to work independantly and effectively in a fast-paced environment.
Skills and Competencies
Customer service excellence
Professional telephone etiquette
Time management and prioritization
Problem-solving abilities
Teamwork and collaboration
Confidentiality and discretion
Accuracy in data entry and financial transactions
Typical Duties in a Dental Office
Opening and closing the front desk.
Confirming the next day's appointments.
Reviewing schedules for treatment needs and insurance coverage.
Collecting co-payments and outstanding balances.
Coordinating with specialists and laboratories.
Assisting patients with forms and answering questions regarding their treatment appointments.
.
Pay: $22.00-$30.00 per hour
Benefits:
Dental care
Experience:
Dental office: 3 years (preferred)
Work Location: In person
Requirements
• Dental office experience
• Microsoft Office
• Customer service
• Time management
• Phone etiquette
• Administrative experience
• High school diploma or GED
• Microsoft Office
• Customer service
• Time management
• Phone etiquette
• Administrative experience
• High school diploma or GED
About FAMILY DENTISTRY
Windsor Family Dentistry offers friendly family dentistry in Windsor, combining state-of-the-art technology with gentle, compassionate patient care. They provide general dentistry, orthodontics, and cosmetic solutions to give families excellent dental care without compromise.
Position Closed
This job is no longer accepting applications.