Dental Assistant / Dental Receptionist

Join Oakridge Dental Care, a brand-new modern family dentistry practice opening in the Hyde Park area of London, Ontario, is looking for Dental Assistant / Dental Receptionist. This is a unique opportunity to help build a practice from the ground up alongside our founding dentist, combining clinical support with front-desk responsibilities. Your energetic and positive attitude will help create a welcoming environment for patients, while your organizational skills keep appointments, records, and communications running smoothly.

Responsibilities
Greet patients warmly, check them in and out efficiently, and manage appointment scheduling using Tracker practice management software
Prepare treatment rooms for procedures, assist the dentist during exams and treatments, and ensure sterilization and IPAC protocols are followed
Take digital radiographs & digital 3D impression with Trios 3 scanner as needed
Handle phone inquiries, schedule and confirm appointments, and relay messages accurately
Maintain patient records with precision, ensuring information stays current and compliant with PHIPA privacy requirements
Manage front desk operations including direct insurance billing, verifications, and payment processing
Support general administrative duties to keep the office organized
Communicate clearly and professionally with patients about procedures and instructions
Qualifications
Certified Dental Assistant (Level I or II) preferred
HARP certification an asset
Current CPR certification
Previous dental office or reception experience an asset; familiarity with Tracker practice management software is a plus
Strong understanding of dental terminology and patient communication
Comfortable managing phone inquiries and a busy front-desk environment
Experience with insurance billing and verification
Pay: $20.00-$30.00 per hour
Benefits:
On-site parking
Work Location: In person