Dental Assistant / Front Desk Coordinator

Company Description Dental Oasis, Family Dentistry is a friendly, well-established general dentistry practice that has been a trusted part of the Pleasanton community since 2016. Our team is small, close-knit, and genuinely passionate about delivering exceptional patient care. We are looking for a reliable and motivated Dental Assistant who can also support our front desk — someone who is comfortable chairside and confident on the phone.

If you enjoy building relationships with patients, take pride in your clinical work, and like being the kind of team member everyone can count on, we'd love to hear from you.

Role Description
This is a dual role combining chairside dental assisting with front desk support. You will assist the dentist during procedures and also help manage scheduling, patient communication, and office administration. The ideal candidate is organized, personable, and comfortable switching between clinical and administrative tasks throughout the day.

Clinical (Dental Assistant) Responsibilities
Assist the dentist chairside during exams, fillings, extractions, crowns, and other procedures
Prepare and sterilize instruments; set up and break down operatories before and after each appointment
Take digital dental X-rays (periapical, bitewing, panoramic)
Seat patients, review health history updates, and ensure patient comfort throughout treatment
Follow all OSHA and CDC infection control and sterilization protocols
Assist with inventory of clinical supplies and alert office manager when restocking is needed
Front Desk / Administrative Responsibilities
Answer incoming calls, schedule appointments, and manage the daily schedule for optimal patient flow
Check patients in and out; collect co-pays and process payments
Verify dental insurance eligibility and benefits prior to appointments
Assist with submission of dental insurance claims and follow up on outstanding claims
Manage patient recalls and reactivation outreach via phone and email
Respond to patient questions regarding appointments, treatment plans, and fees
Maintain accurate and HIPAA-compliant patient records
Perform end-of-day reconciliation and assist with daily reporting as needed
Support other front-office tasks as directed
Qualifications & Requirements
Dental Assistant diploma or certificate from an accredited program — required
Current California Dental Radiography (X-ray) certificate — required
Current CPR/BLS certification — required
1+ year of dental assisting experience preferred (new grads with strong externship experience welcome)
Prior front desk or dental administrative experience a plus
Familiarity with dental practice management software (Dentrix, Eaglesoft, or similar)
Basic understanding of dental insurance verification and billing
Friendly, professional, and dependable — you will be a key part of the patient experience
Comfortable multitasking in a fast-paced but organized office environment
Bilingual skills a plus but not required
Compensation & Benefits
Competitive hourly pay, based on experience
Monday – Friday schedule — no evenings, no weekends
Employee dental benefits
Paid time off
Continuing education (CE) support
Warm, team-oriented culture with a loyal, long-term patient base built over 8 years
Pay: $25.00 - $30.00 per hour
Benefits:
Continuing education credits
On-the-job training
Paid time off
Work Location: In person