Dental Assistant Level II and Receptionist

Job Summary
Are you a certified Level II Dental Assistant looking to take the next step in your career? Our orthodontic office is seeking a motivated and enthusiastic Level II Dental Assistant & Receptionist to join our team part-time.

In this multifaceted role, you’ll work closely with our orthodontist to provide exceptional patient care, assist with orthodontic procedures, and support front desk responsibilities. You’ll play an important role in creating a welcoming experience for our patients while helping ensure the clinic runs smoothly and efficiently.

We’re looking for someone who is organized, personable, proactive, and passionate about oral health and patient care. This is a great opportunity to expand your skills, gain experience in orthodontics, and become an important part of a supportive and growing practice.

Duties
Assist orthodontist during a variety of procedures ensuring patient comfort and safety
Prepare treatment rooms with necessary instruments and materials, adhering to sterilization protocols
Manage patient check-in and check-out processes efficiently, including scheduling appointments and updating medical records using dental practice management software
Maintain clinical cleanliness and sterilization protocols in accordance with OSHA standards.

Handle incoming calls, answer patient inquiries, and provide excellent customer service as the primary receptionist
Verify insurance information, process payments, and maintain accurate billing records
Educate patients on post-treatment care instructions and answer questions related to dental procedures or orthodontics
Maintain organized clinical and administrative files, ensuring compliance with health regulations and confidentiality standards
What You Need (Required)
Level II Dental Assisting diploma/certificate from a recognized program
NDAEB certification (National Dental Assisting Examining Board)
HARP certification for dental radiography in Ontario
Current CPR and First Aid
WHMIS training and solid knowledge of infection prevention and control (IPAC)
Nice to Have (We'll Train You on the Rest)
Previous orthodontic assisting experience
Digital intraoral scanning and impressions
Clear aligner workflows (Invisalign or similar)
Digital X-ray, panoramic/cephalometric imaging, and intra/extraoral photography
Practice-management and patient-charting software
ODAA membership
This role is ideal for motivated individuals eager to contribute their skills in a vibrant dental practice. We value energetic team players who are committed to providing outstanding patient experiences while supporting the operational success of our clinic. Join us today to make a positive impact on our patients’ smiles!

Pay: $22.00-$28.00 per hour
Work Location: In person